Medical Assistant Service Representative
Resume:
Cheryl B. Glover
Atlanta, Georgia 30331
**********@*****.***
Objective: Reaching my educational goals in Biological Sciences and Healthcare Technology. Consistently using my skills to obtain a challenging position with in Medical and Technical field Quickly learning and master new medical technology and technical troubleshooting, equally successful in both team and self-directed settings being proficient in a range of computer systems, languages, tools and medical methodologies.
Employment History
Specimen Accessioner, Present Day, 9months Laboratory Corporation Of America, Smyrna, Georgia
Receive laboratory samples and check them for accuracy
Check specimens for contamination before preparing them for test.
Handle procedures such as centrifuge, serum separation and blood smears
Label prepared specimens in accordance to the information provided in the initial file
Manage data entry tasks associated with punching in patient specimen information in the lab database
Ensure proper storage of specimens in the storage area
Document and report any issues that may have arisen during the preparation process. Handle container management in a time-efficient manner.
Medical Assistant/ Caregiver, December/2013- May/2014 Patrons Place Personal Care Home, Lithonia, Georgia
As a Medical Assistant, I performed routine administrative and clinical tasks answering telephones, greeting patients and their families,
updating and filing patients' medical records, filling out insurance forms, handling correspondence, scheduling appointments and laboratory
services, histories and recording vital signs. As a Caregiver Assisted residents in medicine taking Basic vital assessments(blood pressure,
weight,pulse, respirations). Assisted residents in activities of daily living
Personal Care Home Tech, Sept/2010 –Jan/2012 St. Benedict’s Personal Care Home, Mableton,
Georgia
Assisted residents in medicine taking
Basic vital assessments(blood pressure, weight,pulse, respirations)
Assisted residents in activities of daily living
Desktop Technician Oct/2010- March/2011Regency Technology, Austell, Georgia
To provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance. Also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required.
Technical Service Representative June/2006-May/2009Computer Generated Solutions, Atlanta, Georgia
Troubleshooting over the phone IBM/Lenovo machines
Troubleshoot /replace IBM/Lenovo employee laptops
Also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required.
Computer Specialist/File Clerk March/1997-May2005Internal Revenue Service, GA,CT,NY
To provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining and upgrading all PC hardware and equipment to ensure optimal workstation performance. Also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required. Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs. Conduct research on desktop products in support of PC procurement and development efforts As a file clerk maintain the document database, and help other employees find documents and files they are looking for, or help make sure that documents they are given are stored and labeled correctly for later use.
Education
Med Tech College, Marietta, Georgia June/2011-December/2013
Degree of Associates of Applied Sciences/December/2013
Major: Medical Assistant Clinical
Other Experience/Skills: 2014 Certification in Medical Assisting
1992 –Trained and worked as a Home Health Aide In Brattleboro, Vermont
1993-1995 Worked for Nursing Services Obtain Certificate and worked in Home Health Aide, East Hartford, CT.
Skills/Knowledge: UNIX, Windows 9X/NT/2000/XP/2K3,7,8 Novell NetWare, Mac OS, Wired and Wireless,
Microsoft Office, MS Project, MS Visio, MS Office, Lotus Notes, CPR/First Aid certified
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