Customer Service Manager

James S. Kerr

*** *. ***** ******, *********, WI 53207

414-***-**** • *************@*****.***

SUMMERY OF QUALIFICATIONS:

Driving:

Plan trip logistics

Load and unload cargo

Ensure cargo was properly secure

Implement safety procedures

Maintain and manage inventory through use of invoices

Communicated with dispatcher

Mount and balance tires

Perform preventative and regular vehicle maintenance

Provide excellent customer service

Warehouse:

Ship and receive freight

Pick and pull stock according or order manifests

Verify purchases, inventories and deliveries

Maintain a clean and organized workspace

Operate material handling equipment

Lift materials and boxes using overhead crane and forklift

Identify and pick parts and secure to box

Provide customer support for quick resolution of discrepancies

Carpentry and box construction

WORK EXPERIENCE:

Self-Employed 10/2013-Present

Painter

Caterpillar Global Mining, South Milwaukee, WI 08/2007-10/2013

Warehouse Associate

Commodore Pub, Milwaukee, WI 08/1997-01/2007

Pub Manager

Greer Enterprise, West Allis, WI 09/1987-06/1997

Delivery Driver

EDUCATION:

Milwaukee Area Technical College

Automotive and Foundry

Bay View High School

GED

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