Training Sales

Geoffrey H. Johnson

**** ****** **. ******, **. *5246

+US 214-***-****

**********@*****.***

Summary:

Degreed professional with over 25 years experience as an education specialist in information technology. Dedicated to meeting customer education needs through knowledge, motivation and experience.

Experience:

Senior Staff Instructor/Education Specialist, EMC Corporation, Hopkinton, MA

October 2003 to Present

Design, develop, and deliver training and certification for worldwide customers, resellers, consultants, and employees on EMC Data Protection, Data Availability, and System Availability solutions. Position was result of EMC acquisition of Legato Corporation in Oct 2003. Responsibilities/skills include those listed below under Legato with the addition of EMC solutions as part of the delivery. Current position focus is developing and delivering curriculum, training and certification for EMC data deduplication solutions: EMC DataDomain data deduplication appliance, and EMC Avamar Deduplication Data Protection solution, as well as the EMC NetWorker Data Protection solution. Each require knowledge of EMC and other vendor solutions as well as customers’ environment. These senior position responsibilities also include mentoring and qualifying instructors, consult in design and development of content and curriculum. Knowledge and use of education, certification, delivery, and management tools are also required such as; SABA, Centra, WebEx, Camtasia, MS Office, Testcraft, etc. Also provide support and implementation of EMC “Virtual Data Center” (VDC) which provides the virtual lab environment for all EMC’s blended-learning methodologies including instructor led training (ILT) as well as Distance Learning (live Online) and eLearning environments.

Senior Staff Instructor/Developer, Legato Corporation, Palo Alto CA

October 1997 to October 2003

Design, develop and deliver training and certification testing for Legato customers, resellers, consultants, and employees on Legato Data Protection, Data Availability, and System Availability products. Also provide “train the trainer”, certification, and mentoring for contract instructors for classroom and onsite training. Work with course developers (internal and contract) to write and validate course materials, labs, and certification exams. Along with solid presentation and communication skills the position required strong Operating System administration skills (UNIX/Linux and MicroSoft), networking (TCP/IP, NDMP, and SAN) as well as user application skills as they relate to our products. Position is incentive based using customer satisfaction and utilization (teach time) as performance goals and exceeded the goals each quarter while at Legato. Recognized and selected for Legato President’s Club award.

Senior Education Specialist, Amdahl Corporation, Sunnyvale, CA

May 1991 to October 1997

Provided a wide range of educational services for Amdahl customers and employees for Amdahl’s Open Systems solutions including; UTS, Amdahl’s port of SVR4 UNIX for 370/390 mainframes, Solaris 2.x, Sun’s port of SVR4 UNIX, and system application software sold/supported by Amdahl. Services included design, development, management, and delivery of courses as well as consulting and evaluation of third party educational products and services. Courses were delivered as traditional classroom lecture/lab, self-study, and online (web based). Additional responsibilities included development and setup of systems used to support course development and delivery on Sun SPARC systems, Amdahl mainframes and Windows systems. Also provided support to Amdahl marketing and pre-sales representatives as needed such as demo support, presentation development, etc. Position required skills in System Administration and networking (TCP/IP), UNIX shell and tool programming, SNMP, C literacy, and understanding of Sun and 370/390 hardware platforms and storage peripherals.

Experience (con’t)

Senior Instructor, Convex Computer Corporation, Richardson, TX

February 1991 to May 1991

Delivered training on ConvexOS, Convex’s port of BSD4.3 UNIX for Convex super computers. Courses included ConvexOS usage, shell programming and utilities, System and Network Administration.

Senior Instructor, Unisys Corporation, McLean VA

October 1987 to January 1991

Delivered training in UNIX and UNIX-based applications on Unisys 5000/6000 series minicomputers for corporate, Department of Defense, and Federal customers. Courses focused on UNIX command and utilities specializing in system administration. Additional responsibilities included performing full UNIX SVR2 to SVR3 migrations for Department of Defense customers in the US and Europe which included the OS update and restoration of applications including Oracle RDBMS software and databases.

Realtor, Long and Foster Realty, Reston, VA

October 1981 to December 1987

Provided real estate sales, purchase and lease services for clients. Required skills and understanding of marketing, financing, contracts and government regulation in the sale and lease of real property.

Education: BS, Business, George Mason University, Fairfax, VA

Major – Decision Science/Information Systems

IT Certifications:

EMC DataDomain Administrator

EMC Legato Certified NetWorker Administrator (LCNA) UNIX and Windows

EMC Legato Certified NetWorker Specialist(LCNS)

VMWare Certified Professional (VCP)

Sun Solaris Certified System Administrator

References: Available on request.

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