Life Insurance Project
Resume:
VIMAL GHUGHTYAL
Khirki extension, Near Krishna Mandir,
Malviya Nagar Delhi-17.
Mobile No:- +91-988*******
E-mail: ***************@*****.**.**, *****.*********@*****.***
Career Objective:
Seeking competitive and challenging environment where my knowledge and communication skills can be shared and enriched. Looking for an opportunity where I can improve my team management skills and where I can prove myself
WORK EXPERIENCE:
1. Company : Tata Consultancy Services
Duration : From 15 March 2012 till Date
Designation : Senior Associate.
Job Description:
Key member during the transition phase of process and provided the audit support and floor support to the newly joined trainees for claims.
Has worked in New Bussiness and due to good performance was cross trained on Claims work Type.
Was also Selected as Level 1 authoriser
Was the key member in the referral project implemented to reduce the referrals for claims team. The project was a complete success and same was then implemented across all the teams and helped the other team members to execute the same.
During the refer project identified the process steps and procedures which with the additional training were then takeover by offshore team here to reduce the dependency.
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2. Company : WIPRO
Duration : Dec 07 to March 2012.
Designation : Senior Associate.
Job Description:
Working for the Friends provident International Process.
Dealing with client’s policy.
Investing the client’s Resource in to different funds as per there request.
Issuing the policy to Client.
Doing Underwriting.
Job Responsibilities:-
Ensuring that the work is completed within Service Level Agreement (SLA).
Documented the Processes and Standard Operating Procedures and maintaining the same.
Quality reviewing and documenting the process improvement and updating the same to the team members.
Help in researching issues and determining a root cause.
Pro-actively seek process improvement and innovation to enhance accuracy & productivity levels.
Works with Team Lead to communicate problems/issues, to ensure delivery in accordance with Standard Operating Procedures (SOP)
Training team members.
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1.Qualification:
1Masters in computer application from ICFAI University
2Bachelor in Science, Nagpur University, 2001-2004
3Completed 10+2 from Anand Niketan College, Warora 1999-2001
4Completed S.S.C from St. Annes High School Warora 1996-1997
Personal Information:-
Father’s Name : Mr.N.S.Ghughtyal
Sex : Female
Age : 25 Yrs
Martial Status : Unmarried
Nationality : Indian
D.O.B : 19-09-1982
Languages Known : English, Hindi and Marathi
Hobbies : Drawing, Playing Badminton, Cooking, Chatting.
E-mail : ***************@*****.**.**
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