LINDA COROUTHERS, CNA
Program Manager & Patient Advocate
www.linkedin.com/pub/linda-corouthers/19/297/3a
**** ***** ****** 404-***-****
Snellville, GA 30039 *********@*****.***
PROFESSIONAL SUMMARY
Program Manager and Patient Advocate with more than 15 years experience developing and facilitating program offerings for individuals as well as small and large groups. Combined patient technician training and social services degree. Compassionate, caring, and dedicated to promoting patient dignity and personal-centered service.
Certified Alzheimer’s, Dementia, & Hospice Care Staff Leadership & Development
Client Assessments & Evaluation Program Creation & Coordination
Human Service Agencies & Community Outreach Family & Caregiver Support Programs
DISTINCTIVE QUALIFICATIONS
Program Able to coordinate program goals to align with community, state and local agency objectives.
Delivery Communicates effectively and compassionately with physicians, families, and health care practitioners.
Full understanding of regulatory compliance requirements for government and private insurance
Patient Certified in Alzheimer’s and dementia disease process and teaching adaptive/coping strategies.
Advocacy Facilitates caregiver support programs; acts as liaison between patients, families, and physicians.
Audits and monitors records to ensure compliance with policies and regulatory inspection agencies.
Professional Facilitates recruitment, staff development, policy administration, compliance, and personnel policies.
Profile Strictly sets and monitors established practices for confidentiality, compliance, and professional standards.
Maintains highest standards of personal and professional integrity.
EXPERIENCE COMPASSIONATE HANDS – Atlanta, GA (2012-Present)
OWNER
Patient advocacy and in-home program delivery to Alzheimer’s patients. Conduct interviews and assessments with clients and families. Document client’s medical and social history and outline program and services. Create individual recreational, educational, and socialization activities. Oversee client safety and provide on call 24/7 emergency access. Interact with and record patient behavior; communicate and provide progress reports to families and medical team. Act as clearinghouse for community services and engage when appropriate. Teach independent living skills including using public transportation, shopping, and appointment-making. Act as liaison between relatives, guardians, physicians, and service providers.
Program • Program delivery and advocacy for 5 clients in various stages of Alzheimer’s.
Delivery: • Fully accredited program manager through Alzheimer’s Association
COMPASSIONATE CARE – Atlanta, GA (2010-2012)
PATIENT CARE TECHNICIAN
Cared for terminally ill clients under supervision of registered nurse or hospice staff. Measure and recorded vital statistics, reported changes in condition, and assisted with medical procedures. Attended to patients’ nutritional and personal hygiene needs. Counseled and provided emotional support to families and preserved end of life dignity for patients.
MARCUS JEWISH COMMUNITY CENTER – Dunwoody, GA (2004-2012)
PROGRAM/ACTIVITY DIRECTOR
Program development and delivery based on client needs, capabilities, and interests. Assessed clients’
cognitive, emotional, physical and social needs and created structured activities to meet specific
requirements. Evaluated program effectiveness and recommended improvements based on client feedback. Assisted with marketing and community outreach programs to increase presence in community. Recorded
and monitored client progress and consulted with family members. Participated in census building initiatives,
hosted events, and program presentations.
Program • Grew participation from 25 to 60 clients daily with waiting list for programs.
Delivery: • Implemented procedures to conduct assessment of incoming clients, enabling individualized services.
• Managed 6-10 staff, including hiring, mentoring, and professional development programs.
LINDA COROUTHERS, CNA Page 2
CLINICAL MEADOWS REGIONAL MEDICAL CENTER – Vidalia, GA (1998-2004)
EXPERIENCE PATIENT CARE TECHNICIAN
Assisted patients provided counseling and transportation. Conducted assessments, executed physicians’ written and verbal orders. Monitored and documented records of up to 120 charts. Reviewed records to insure thoroughness and accuracy. Assisted nursing staff in routine patient care.
EDUCATION BREWTON PARKER COLLEGE – Mount Vernon, GA
BACHELOR OF SCIENCE, PSYCHOLOGY
BACHELOR OF SCIENCE, SOCIAL WORK
ASSOCIATES OF ARTS DEGREE
CERTIFICATION • Alzheimer’s Care, Alzheimer’s Association
Modules include Activity Programming, Nutrition, Behaviors, Research Updates, Dignity Care Model,
Normal Aging Process, Providers Intensive Workshop, Stress Management
• Therapeutic Recreation
• Music & Art Therapy
• Sensitivity Training • CPR/CNA
TRAINING • Tools for Living, Aging Services of Georgia
• Tools for Independence, Aging Services of Georgia
• Culture Change Summit