Assistant Management
Resume:
Ivana M. Wilson
Stow, OH *****
*****.*******@*****.***
Objective
To establish a stable career within an organization where I can utilize my current skills, and the knowledge and experience I obtain from receiving my Degree in Business Management to contribute more to the company for which I work.
Experience
2014-present Akron Children’s Hospital Akron, OH
Development Assistant, Foundations, Development & Corporate Alliance
Compile customer information and mailed change-bandit packages.
Prepare outgoing mail and packages; distribute incoming mail and packages.
Submit quotes and invoices for payment to Accounts Payable.
Submit check requests for approval and payment for intern stipends and honorariums.
Answer all incoming calls regarding donations, events and other financial support related topics.
Assist at all hospital events- onsite and offsite.
Manage calendar for Executive & Assistant Directors.
Meeting and Conference set up, planning and execution.
Make travel arrangements & create expense reimbursements.
Order catering for events and order office supplies.
Assist Director with two hospital boards, Business Advisory Council and Corporate Alliance Task
Force, by taking meeting minutes, organizing meeting space and catering.
2012-2014 Case Western Reserve University Cleveland, OH
Department Assistant - Office of Development, School of Medicine
Had daily contact with university and medical school administration, faculty, staff, alumni,friends, donors and volunteers (locally and nationally) to schedule individual and committee meetings, as well as prospect cultivation and donor stewardship events involving the directors.
Made arrangements for cultivation/solicitation meetings, Director’s travel, including hotel, ground transportation, flight and coordinating location and times of events.
Created and maintained tracking reports of prospects and donors for various fundraising efforts for scholarships, departmental initiatives in assigned programs, specifically attainment and
progress reports.
Planned the Annual Alumni, Family & Friends Homecoming and Reunion Weekend festivities.
Local and national event planning for School of Medicine Alumni & Friends events.
Prepared budget reports for every fundraising initiative (departmental, programmatic,professorships, lectureships)
Monitored expenses generated by the Director’s special events.
Accessed highly confidential records of donors, alumni, friends of the medical school for various purposes.
Designed and coordinated the preparation (including working with publications and printing offices) of invitations, flyers, and program announcements.
Composed and prepared routine correspondence for financial gifts and responded to inquiries.
Attended meetings and events to provide staff support.
Submitted contracts, quotes and invoices to A/P for payment processing.
Responsible for overseeing projects for student workers participating in the work/study program.
Cleveland Clinic Foundation- Children’s Hospital
2007-2012 Cleveland, OH
Medical Secretary /Pediatric Grand Rounds Program Coordinator
Provided Administrative Support to 5 Pediatric Physicians and several Residents in the Department of General Pediatrics for CCF Children’s Hospital
Answered patient telephone calls and document detailed information for each call into Epic System
Made travel arrangements, maintained calendars, set up meetings & conference calls for Physicians
Created and submitted all expense reports and reimbursement forms for Physicians via Concur Online System
Scheduled conference rooms; contacted speakers and caterers, picked menus and arranged travel/hotel accommodations for Pediatric Grand Rounds speakers
Responsible for organizing and planning Pediatric Saturday CME Event for area physicians.
Generated letters and other correspondences for physicians as well as patients
Made follow-up calls to patients on behalf of physicians; call in prescriptions to pharmacies for patients
Copying, faxing and filing as needed
Created intern packets for potential new interns & set up intern interviews
Served as point person in Pediatric Asthma Study for General Pediatrics Department
Administrative Secretary
Provided Administrative Support to 4 Supervisors in the Fundraising Department for CCF Children’s Hospital
Assisted in planning Annual Fundraising Events for CCF Children’s Hospital including: sending mail merges, organizing guest lists, operating registration desks, generating reports, printing place cards, name tags, table cards, and menus, met with vendors and other duties as needed
Ordered Office Supplies for the Department including business cards and stationery
Made travel arrangements and set up meetings for Supervisors/Head of Department
Created and submitted all expense reports and reimbursement forms for Supervisors/Head of
Department via Concur Online System
Scheduled meetings and events; contacted caterers and picked menus for meetings
Maintained the Supervisor's calendar
Set up filing system for Children’s Hospital Fundraising Department to keep track of documents, finances received, etc.
Contacted local companies and organizations for donations and contributions to the CCF
Children’s Hospital fundraising events
Responsible for attending Yearly Budget meetings and informing my Department of available funds
Generated meeting minutes for all faculty meetings
Made follow-up calls to potential donors in order to set up meetings for Supervisors
Used company database to update personal & financial information on current and potential Donors
Created memos, typed proposal letters and other documents for Supervisors/Head of Department of confidential nature.
Education
Present University of Phoenix Online Phoenix, AZ
Pursuing BA in B usiness M anagement
Enrolled as an online student in the Bachelor of Business Management Program
Completion Date: December 2015
Current G.P.A.: 2.68
Skills
10-Key Calculator (by touch)
Adobe Connect
Advance, PeopleSoft, Raiser’s Edge (CWRU Database)
Raiser’s Edge (ACH Database)
ASCEND & EPIC (CCF Databases)
Concur Travel/Expense System
Copying/Faxing
Medical Terminology
Microsoft Office 2013: Word, PowerPoint, Excel, Publisher, Outlook
Typing: 75+ wpm
WebEx Online Meetings
Windows XP & Vista
References
Lamont Davis, Former Supervisor at CWRU School of Medicine; 216-***-****
Regina Graves-Johnson, Former Supervisor at CCF Children’s Hospital; 216-***-****
Kim Russell, Eaton Corporation, Sr. Performance & Learning Analyst; 216-***-****
Che Blanks, Ernst & Young, Tax Specialist; 216-***-****
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