Customer Service Manager
Resume:
Daniel R Spurling
Olney, IL *2450
************@*****.***
Objective: Accomplished employee with supervisory skills seeking to leverage background in a new position. Extremely motivated for career change goal and eager to re-enter the workforce.
Work Experience:
Dish Network, Evansville, IN
Field Service Specialist July 2011 to June 2013
Installed new satellite systems in customer’s homes, or repaired equipment or systems as needed.
Provided customer education and satisfaction with products and services.
Wal-Mart Supercenter, Olney, IL
Entertainment Zone Merchandising Supervisor January 2010 to July 2011
Responsible for merchandising and inventory control of area. Ongoing modular and floor layout planning.
Trained employees, delegated tasks and follow up on completion of activities.
Customer service and assistance to all customers throughout daily shift.
Automotive Service Manager August 2009 to January 2010
Supervised and trained 4-5 auto shop employees to ensure proper shop functions.
Inspected equipment, service customer vehicles and maintain shop equipment.
Bookkeeping and report management of auto shop.
Overnight Floor Maintenance October 2008 to August 2009
Stripping and waxing of sales floor nightly.
Hang merchandise signs, and make minor repairs throughout store as needed.
Richland Memorial Hospital, Olney IL
Dishwasher Feb 2008 to October 2008
Wash and clean patient and cafeteria dishes after food service and maintain clean kitchen area.
SKC Enterprises d/b/a Rent One, Olney, IL
Store Manager May 2007 to November 2007
Managed and trained all employees and assign duties daily.
Responsible for open and closing of store, collections, bank deposits, inventory and customer service.
Account Manager August 2006 to May 2007
Managed all customer accounts including conducting reference checks, collections, repossession of items with unpaid accounts.
Delivery Technician May 2006 to August 2006
Delivered and installed electronics, appliances and furniture to customer’s homes.
Education:
Olney Central College – GED 2004
References:
Available upon request
Contact this candidate