Sales Management

Barbara A Fleming

**** ****** ****** **

Silver Spring, MD 20906

301-***-****

**********@*****.***

Key Competencies

Leadership: Building highly visible organizational relationships and partnerships. Articulate and gain full participation in strategic alignment of national and regional organizational goals

Results Orientation: Align work unit goals and action plans with the achievement of key departmental and organizational goals and objectives

Job Knowledge: Detail oriented, strategic thinker, with superb management skills. Able to build and direct high-performance teams, design insightful training programs, and develop cost-effective approaches and plans, meeting and exceeding short and long-term operational objectives. `

Risk Taking: Integrate a systems/partnership approach to foster a creative approach to continuous quality improvement and management practices in daily operations.

Career Summery

With over sixteen years experience in sales, and marketing in retail, I have hands on experience in augmenting retail operations and management. Excellent interpersonal communication skills combined with leadership qualities and complete professionalism has helped me achieve targets and develop sales in newer markets.

Work Experience

Cost Plus World Market, Operations Manager

J C Penny Store, Jewelry Department

Sears Roebuck, Stock Clerk & Sales

Responsibilities

•Managed all operations at store including hiring, training, planning and evaluation of staff

•Involved in budget planning, accounting and payroll

•Inventory control, planning receipt and delivery of merchandise

•Overall maintenance of store

•Improved sales and marketing procedures and attained highest growth in sales

EDUCATION

MASTER OF SCIENCE – COMPUTER INFORMATION SYSTEMS

University of Phoenix - Phoenix, Arizona

BACHELOR OF SCIENCE – INFORMATION SYSTEMS MANAGEMENT

University of San Francisco - San Francisco, California

COMPETENCIES

Microsoft Office 2007 & 8 • Office Suite • Access • Project Management • Business Objects • Visio • SharePoint • Windows 7 & 8 • Kronos

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