Customer Service Medical Billing

Angelita Gomez, NRCCS Cell: 832-***-****

**** ********* **. ****************@*****.***

Deer park, TX. 77536

OBJECTIVE: To bring my Medical Billing experience and education to a business development that will allow me to utilize my excellent working knowledge in Claim Gear, Microsoft Excel, Microsoft Word, and WordPerfect.

BILINGUAL: English and Spanish (read, write, speak)

COMPUTER & SOFTWARE SKILLS

Medical Billing software: Claim Gear

Word Processing and Spreadsheets: Microsoft Excel, WordPerfect, Microsoft Word

Keyboarding: 35 wpm 10-key: 50 wpm (by touch)

MEDICAL BILLING, INSURANCE, AND CODING SKILLS

CMS-1500 Claim Processing

Enter Patient Demographics

Post Charges and Payments

EOB Posting

Run Reports

HIPAA Guidelines

Insurance Verification

Pre-Authorizations

Benefits Check

Appointment Scheduling

Medical Records Management

Diagnostic Coding (ICD-9)

Procedural Coding (CPT)

Supply Coding (HCPCS)

MedTrak Systems

Education

Everest Institute (Hobby Campus) Graduate: November 2014

Houston, TX

Program of Study: Medical Insurance Billing & Coding. Course Included: Medical Terminology and Anatomy-Function & Structure, Insurance Billing, Law and Ethics, Billing Software, and Coding

Sam Rayburn High School Graduated

Pasadena, TX High School Diploma

Certifications

BLS-CPR, American Heart Association;

HIPAA Certified; March 2014

OSHA “Bloodborne Pathogens,” March 2014

NRCCS CERTIFICATE # 123612-025769112114

Professional Experience

Bella’s Plumbing, Customer Service Representative 2010-2014

Made service calls, quickly and effectively solve customer problems.

Processed payroll for employees, processed invoices and proposals for service calls

and new jobs, Kept records of maintenance that needed to be done on certain buildings

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