Customer Service Representative
Resume:
SHELLY M PERRY
Apt **D
Las Vegas, NV 89169
**********@*****.***
CUSTOMER SERVICE PROFESSIONAL
OBJECTIVE
** ***** ******** ******* ******* with focus on Client Relations/Customer Service
HIGHLIGHTS OF QUALIFICATIONS
• Expert knowledge and abilities in written and verbal communications.
• A patient listener who fully focuses on speakers and understands a variety of mentalities.
• Organized and detail oriented; knack for understanding people and there concerns.
• Strong skills in time management, prioritizing tasks and meeting deadlines.
RELEVANT EXPERIENCE
Communication and People Skills
• Consistently maintains a positive attitude and enjoys helping people.
• Articulate and very effective working with people of different backgrounds and temperaments.
• Accurately record, remember, and verbally communicate detailed information.
• Exceptional command of the English language with strong verbal and written skills.
• Cooperatively work well with others to produce and deliver required work.
Organization and Time Management
• A problem solver who quickly grasps complex situations and turns them into manageable tasks.
• Produce quality work even when under extreme time pressure and deadlines.
• Proven ability to understand and follow complex instructions to successful conclusions.
• Many years of experience successfully managing and organizing personal time and workload.
• Collaborate in teams to produce quality work.
Technical Skills
• Very accurate and rapid keyboarder.
• Experienced in Microsoft Office, Excel and Outlook
• Ability to learn new computer programs quickly.
Education
• Colorado Technical University 05/10-12/11
• Earned 3.6 GPA
• Associate of Science Degree in Medical Billing and Coding
WORK HISTORY
Customer Service Manager Lincoln, Nebraska 08/05-03/15
Scent of a Rose Cleaning Services
Customer Service Representative Lincoln, Nebraska 03/04-10/05
Dr. Leonard's Call Center
Personal references available upon request.
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