RMA Manager

Daniel C.T. Lin

**** ******* ******, ***.**** 832-***-****

Houston, TX 770781 acp8hx@r.postjobfree.com

=Objective=

Seeking a business development opportunity to utilize and preform highly efficient abilities by specializing

the research project on inelastic demand markets (energy, food, consumer packaged goods), and analyzing

potential opportunities between nationwide markets and regional markets.

=Education=

Master of Business Administration Dec. 2014

University of Houston- Clear Lake, Houston, TX

Bachelor of Food Science and Technology Jun. 2006

Chia Nan University of Pharmacy & Science, Taiwan

=Professional Experience=

LT Security, Houston TX

*Return Merchandise Authorization/ Manager (Management Trainee)/ Nov.2014 - Present

-Applied BPR concept to improve the efficiency of RMA process by 300%

-Monthly expense of defective merchandises has been reduced from 1.25% to 1%

*Warehouse Administrator Assistant/ (Internship)/ Sep.2014 - Nov.2014

-Managed daily incoming and outgoing cargos, and maintained inventory status

-Enhanced the efficiency of warehouse by 30% and the accuracy by 50% with logistics systematics

Food Science and Technology Alumni Association, Taiwan

*Board of Directors at Central Division/ Jun.2009 – Dec.2011

-Conducted consumer research tools such as EKB Model to measure CPG markets for members to comprehend market status and develop their businesses

-Built relationships with six major food corporations to offer funds for the association, and also

expanded the association to four divisions with 300 members

*Secretary/ Sep.2005 – Jun.2006

-Cooperated food exhibitions with Taiwan External Trade Development Council

-Assisted the executive team to hold HACCP, and ISO22000 certifications and analyze development opportunities for the association and implement the strategy assigned by the board

Sunfar Co. (Computer Retailer), Taiwan

*Sales (Part-time)/ Sep.2004 – Jun.2005

-Awarded Top Sales twice by generating $25,000 average monthly sales

-Assisted customers to make sales order and solved technical problems

=Extracurricular Activities=

-President of Taiwanese Students Association Sep.2013 – Aug.2014

University of Houston- Clear Lake, Houston TX

-Greater Houston Taiwanese Student Connection, Houston TX

Executive Director Sep.2013 – Aug.2014

-The Association of Chinese American Professionals – Houston TX (Member) Mar.2013 – Present

-National Society of Leadership and Success – Houston TX, (Member) Sep. 2013 – Present

=Personal Skills=

-Excellent practical computer skills

-Experienced negotiation skills

-ERP system (SAP System, Crystal Report)

-Highly fluent bilinguals

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