Sales Management

MARK F. MCCARTY

*** ********* ***** • Argyle • Texas • 76226

H 972-***-**** • C 972-***-**** • *************@*****.***

Q UALIFICATIONS S UMMARY

Accomplished, goal-oriented professional with demonstrated success meeting complex requirements and

supporting broad range of operations; well-prepared to excel in a Medical Sales role.

Team Training & Leadership: Successfully manage operations for multiple areas, including budgeting,

forecasting, and strategic planning. Successfully recruit, train, mentor, coach, and motivate team members;

effectively evaluate performance and implement team building strategies.

Business & Product Development: Well-developed ability to analyze markets, competition, and strategic

positioning, ensuring successful sales / product introduction and market penetration. Excel at propelling

product development and delivering profit-driven revenue models.

Project Oversight & Coordination: Highly organized administrator utilizing technical, financial, and

business expertise to support all aspects of the project life cycle. Consistently meet and exceed

organizational and client goals by implementing financial expertise to maintain cost-effective budgets.

Computers & Administration: Outstanding time-management and organizational abilities to provide

exceptional staff support. Tech savvy with proficiency in key business applications, including Windows, Mac

OS, MS Office (Word, Excel, Power Point, Outlook), Apple iWork (Pages, Numbers), and Google Docs.

P ROFESSIONAL E XPERIENCE

MEDEFFECT STRATEGIES, LLC, Southlake, TX

Vice President (2014 - Present)

Related Skills: Business Development EMR, Coordinating Employee Schedules, Project Management, Analysis,

Team Collaboration, Customer Relations, Sales and Pricing Strategies, Project Manage EMR Implementations

Develop strategic plans to advance the practice’s mission and objectives while promoting revenue, profitability, staff

efficiency, and growth. Implement projects in various practices, ensuring production efficiency, quality, and service

as well as cost-effective management of resources. Review activity reports, daily operational costs, and financial

statements to determine progress and status in attaining objectives; revise objectives and plans in accordance with

current conditions. Approve operational procedures, policies, and standards. Review and analyze Key Performance

Indicators of each practice, sharing results with employees, keeping them abreast of their contributions. Evaluate

performance of employees and establish goals based on production and bonus monies to boost productivity.

Successfully build strong relationships with employees and customers.

Selected Contributions:

Created programs, policies, and procedures designed to improve effectiveness of physician collections

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procedures.

Remained on the cutting-edge of industry advancements relevant to doctor reimbursements, driving a high

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degree of accuracy resulting in strong reimbursements.

Improved public image and community relations by joining various organizations, including the Chamber of

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Commerce, HFMA, MGMA, and AAPC.

Drafted employee manuals aligned with unique culture and goals of the practice; orchestrated strategy

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sessions with employees to promote engagement.

Championed industry-specific training on products / services, including webinars and onsite training.

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MARK F. MCCARTY

– Page Two –

AT&T CORP, Dallas, TX

Associate Director (2013 - 2014)

Related Skills: Relationship Development, Project Management, Client Liaisons, Scheduling, Risk and Scope

Management, Software Management, Branding, Marketing

Supported organizational growth, provided strategic client direction, built new and maintained client relationships,

and ensured on-time implementation of client projects. Provided leadership and direction across day-to-day

departmental operations and customer projects; administrated department operating budget and project budgets,

allocated resources, and mitigated risks. Supervised and trained staff, directing teams to consistently exceed

customer expectations. Developed end-user workflow procedures and communication processes, consistently

improving internal and external processes; liaised with both stakeholders and clients. Developed comprehensive

performance reports and Service Legal Agreements.

Selected Contributions:

Successfully expanded share of client business from 70% to 80% of total telecom spend.

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Consistently tracked infrastructure ads and replacements, identified marketing opportunities, developed

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conversion strategies, and regularly positioned and built brand equity.

AT&T CORP, Dallas, TX

Strategic Account Executive (2009 - 2013)

Related Skills: Customer Relations, Team Collaboration, Business Plans, Product Management, Technical

Resources and Solutions, Market Analysis

Responsible for achieving overall revenue growth, ensuring that sales quota and customer satisfaction met

strategic objectives for local and city government accounts while achieving acquisition and retention targets.

Managed wire line and wireless resources, delivered technical solutions, and exceeded assigned quotas for

profitable sales volume and strategic objectives in assigned accounts. Managed forecasts, pipelines, sales funnels,

and predictability for revenue achievement. Led account executives to achieve and exceed business results while

managing multiple vendors.

Selected Contributions:

Managed portfolio of $75M.

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Consistently achieved 200% of Sales Plan.

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Consistently delivered excellent service, achieving a strong record of client satisfaction and retention.

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Played an instrumental role in 911 implementation of a $10M network/infrastructure.

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ADDITIONAL EXPERIENCE

Enterprise Account Manager (2001 - 2009) § AT & T CORP, Dallas, TX

E DUCATIONAL B ACKGROUND

Bachelor of Arts and Sciences, 1986 - 1993

TEXAS TECH UNIVERSITY, Lubbock, Texas

Major: Communications

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