SAJESH. KALLIKKUNNATH Mobile: +918*********
Email :**********@*****.***
OBJECTIVE:
Desire a Retail Manager position with Luxury Jewelry. Offering strong leadership skills coupled with excellence in customer orientation in order to orchestrate the store’s operations and sales goals
Professional Excellence Summary:
•Build and strengthen relationships with Customers thereby ensuring high customer-satisfaction by providing them with complete product support
•Team leader with the ability to recruit, train and mentor the team members
•Executed various successful market researches for various companies.
•Have astonishing communicating skills in both ways like verbal and written.
•Have experienced and capacitated to communicate with multinational population.
Professional Background:
2010 –Present: Asst. Manager (Jos Alukas Group,Hyderabad, India)
Store Management
•Completes store operational requirements by scheduling and assigning employees; following up on work results
•Responsible for Internal Audit of Stock Movement
•Proper process of inward & outward of stock
•Maintaining the ambience of the store as per the company standards
Sales & Marketing
•Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
•Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios
•Determines marketing strategy changes by reviewing operating and financial statements and sales records.
Team Management
•Responsible for store staff Recruiting, Coaching, orienting employees
•Monitoring their performance relating to Sales and targets
•Provide direction, motivation and training to sales team for ensuring optimum performance
2007- 2010: Marketing Officer (ICIS-Ajman, Dubai)
Marketing
•Served as liaison for all business relations to uphold and improve company's corporate image.
•Maintained constant communication with the market and sales management groups to make sure realization of market styles, customer requirements and tactical guidance.
•Converted understanding into the sales guarantee and the material for both business relations strengths that raises the company's visibility that agrees with department standards.
Market Analysis
•Prepared reports of findings, illustrating data graphically and translating complex findings into written text
•Collecting and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
2004-2007: Marketing Officer (Al – Shifa Hospita,Perinthalamanna,Kerala)
Marketing
•Ensured good visibility through clinic windows, facade signage, in-clinic visuals, banners, posters etc., in accordance with the Brand guidelines.
•Tracked and analyzed Market trendsand Customer / Client and act accordingly to create a strong and positive brand image in the market
2002-2003: Marketing & Customer Care Executive(MDFS,Trichur,Kerala)
Customer Service
•Handled customer queries about service, product and price
•Conducted market research to obtain potential customers
Computer Programming Skills
Diploma In Graphic Designing & Desk Top Publishing (Govt. of Kerala)
•Graphics Tools: Photo Shop Corel Draw, Page Maker, ISM, Illustrator, Adob Premier, U Lead Visual Studio, Pinnacle Studio
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Diploma In Computer Application (Saraswathy Institute of Computer Technology)
•Office Package 2007: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook Express
Educational Background
•SSLC (Educational board Kerala Govt.)
•B.Com 1999-2002 (Annamalai University – Tamil Nadu)
•MBA 2005-2007 (Annamalai University – Tamil Nadu)
PERSONAL DETAILS
Contact Number: 918*********
Email Id: **********@*****.***
Date of birth: 30th May 1982
Area of interest: Listening Music, Singing
Languages known: English, Hindi, Tamil, Telugu & Malayalam
Passport No: J 9449299
Declaration:
I here by declare that all the information given above are true to the best of my knowledge and belief.
SAJESH KALLIKKUNNATH.