Administrative Assistant Customer Service

Location:

Posted:

June 15, 2015

Steve Faugue

Education

LICENCED PRACTICAL NURSING GRADUATION 2016 GEORGIA PIEDMONT TECHNICAL COLLEGE

Field of Study: Licensed Practical Nursing

GPA: 4.0

Objective

I am seeking a fulfilling administrative position, primarily in the healthcare field, while focusing on customer care and office management.

Skills & Abilities

Expert proficiency in the Microsoft Office Suite

Type 50 WPM

Expert proficiency in computer disassembly and reassembly

Intermediate proficiency in software troubleshooting (Windows XP – Windows 8.1)

Intermediate proficiency in cell phone software troubleshooting (Android OS)

Experience

ENTRY LEVEL ADMINISTRATIVE ASSISTANT THE FOUNTAINVIEW CENTER 11/2012 – 1/2015

Distributed prepared payroll for staff

Provided additional administrative support to front office staff as needed

Forwarded newsletters created in Constant Contact pertaining to facility events via email to applicable family members

Organized and filed medical records for residents of the facility

Organized and filed financial statements for the facility

Provided concierge services for visiting family members and guests

Contributed to an efficient administrative workflow via Microsoft Office and Adobe Acrobat

Controlled call forwarding and transferring, message forwarding, conference calls, and voice mail response

SUMMER CAMP COUNSELOR WADE WALKER FAMILY YMCA AT STONE MOUNTAIN 5/2013 – 8/2013

Supervised and mentored over 50 children from ages 5-15

Provided highly customized care to maximize the experience of the children

Coordinated with the needs of the children’s guardians to tailor care effectively

Calculated and designed events efficiently to guarantee the safety of the children

Escorted children to both designated locations and guardians in a secure manner

Created customized and freestyled activities for the campers

Coordinated with fellow staff to provide a proficient work flow

CUSTOMER SERVICE REPRESENTIVE U-HAUL MOVING AND STORAGE OF TARA BLVD 11/2013 – 4/2015

Securely transported daily physical proceeds to the designated banking institution

Provided detailed information regarding the company rental and sales policies

Scheduled reservations for trailer and truck rentals via phone or in-store

Performed basic maintenance and thorough inspections for all rental equipment

Operated and arranged an array of single and dual-axle commercial vehicles and trailers efficiently

Earned Propane Technician Certification as per the standards of the Fuel and Measures Division of the Georgia Department of Agriculture

Operated proprietary Point of Sale system used to handle transactions and notations