Customer Service Information Technology
Resume:
Villa Rica GA *****
**********@*****.***
DANIEL D. VANN
OBJECTIVE
To obtain a career in the human services field in order to further educate myself while assisting those who may benefit from my ideas, interpersonal skills and educational/training experience.
SKILLS & ABILITIES
Windows and Mac literate
Microsoft Office XP, Word, Access and Excel
Adobe
Pro tools
EXPERIENCE
CLIENT RELATIONS LEAD, WOODARD HOUSEKEEPING LLC, EDMOND OK
05/2014-06/2015
Scheduling of client services prepares client contracts and maintains records. Schedules employee hours and maintenance crews appointments. Provide pricing and quotes for residential and commercial properties. Maintaining inventory of supplies.
TEAM LEAD OF TECHNOLOGY, SAMS CLUB, OKLAHOMA CITY
08/2011-05/2014
Deal directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle product and service inquiries. Provide pricing and delivery information. Set up new customer accounts. Process orders, forms, applications and requests.
DISTRIBUTION CENTER LEAD FOR V.O. & CO. INC DBA ASHLEY FURNITURE HOMESTORE, BAKERSFIELD CA
07/1997-01/2010
Shipping and Receiving of merchandise, Scheduling and loading delivery trucks for customer’s orders. Maintaining inventory by preforming manual inventory counts Prepare furniture for delivery and set-up in customers’ homes, driving a straight truck on local routes, loading/unloading trucks, customer service, assembling furniture, and minor repair work.
EDUCATION
UNIVERSITY OF PHOENIX OKLAHOMA CITY, OKLAHOMA
INFORMATION TECHNOLOGY/BUSINESS SYSTEM ANALYSTS
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