SHERMAN A. MILLS

**** ******* ******, *******,******** 20603

Cell: 202-***-**** acp8b7@r.postjobfree.com

Professional with over 30 years of experience in the computer industry – Experienced in IBM Mainframe Environments, Maintaining Tape Library Management System on TSO and MVS systems 1976-1994, IBM SYS99, AS400, VAX, UNIX,CICS 1994-2008, Linux, Windows 2003, XP, Excel 2008-2011.

TECHNICAL EXPERTISE- Hardware

IBM 3745, AMDAHL 4745 FRONT END, EMC, DASD, Virtual technology

IBM 370/3031, 3033, 3084, 3090/400j CPU’S, z/OS Operating System, Z Series Hardware, Mainframe Storage Management

IBM 1403, 3420, 3480, 3800, 3835,SL8500,TANDEM TAPE DRIVES

IBM 4245, 6262 PRINTERS, IBM/AS400, IBM 3174

XEROX 4850, 4135 LASER PRINTERS

XEROX DOCUPRINT 2000 SERIES

IBM/SYSTEM88,AS400,

IBM 3174, 3174 CONTROLLERS, IDNX

XEROX DOCUPRINT 90, 2000 SERIES

XEROX DOCUTECH 128 HLC

NUVERA 120 MX

TECHNICAL EXPERTISE- Software

Word for Windows, Local Area Network (LAN) systems, Quest and Novell Software, MVS/XA, Microsoft Excel, Microsoft Access, Power Point, and Microsoft Outlook

IMS, CICS, JES2, SAR, SDSF, IMF, INFOMAN, NETVIEW, CA-SCHEDULER

ZEKE/ZEBB, APDOC, ROSCOE, OMEGAMON, MAILBOX, VTAM, TSO, VPSPRINT, LOTUS NOTES 8.5, Computer Associates CA-1 Tape Management System

BULKDATA, RADIO-EXPRESS, NV6000 AND VMS LEXICAL, HTML/Javascript

AWARDS

1996 CERTIFICATE OF APPRECIATION OF CONTINUING SERVICE

1997 CERTIFICATE OF APPRECIATION OF CONTINUING

PROFESSIONAL EXPERIENCE

Pomeroy IT Solutions

April 2013 - Present

Lead Tape/Computer Operator

General Function:

Mount and dismount tape media in mid-range and mainframe tape drives, send and receive tapes to/from off-site storage, track media using proprietary tools.

Tape support includes vaulting, inserting and ejecting tapes from servers and tape drives.

• Track media movement.

• Check media in and out from offsite storage using customer tools.

• Strictly follow customer tape processes and guidelines.

• Work effectively as a single performer.

• Interact with other team members, customers, support personnel and management.

• Achieved miscellaneous tasks as assigned.

Information Dynamics Incorporation/P.G. Government

August 2009 – October 2012

Night Shift Computer Operator

In a Mainframe environment, controlled and maintained the operation work flow of the P.G. County Government. Duties included:

Processing daily production jobs as warranted from run sheets and using TSO restarting and releasing jobs in CA-7 SCHEDULER

Notify the on call programmer for jobs that ad bends

IPL Production and Test LPAR SYSTEMS

MONITORING, AND LOG ALL A/C UNITS WITH ALERTS

RUN SYSTEM BACKUPS

PRINT, BIND AND DISTRIUBUTE ALL REPORTS AS DIRECTED +

Other duties assigned.

Scientific Games/Maryland State Lottery

October 2008 – August 2009

Computer Operator

Experience with Linux, Windows 2003, XP, Excel

Operate all computer systems in accordance with established schedules and quality guidelines.

Run all programs for production systems.

Provide batch processing and tape backups.

Maintain accounting controls for tapes produced.

Log and report problems to management.

Assist the cooperative service locations in resolving issues of the Lotteries being out of balance.

Clarify operating instructions for other department personnel when necessary.

Support the Quality Assurance and Customer Service departments by furnishing requested information

Other duties assigned.

Neighbor Care OmniCare October 2004 – June 2008

Night Shift Computer Operator

In an UNIX environment, maintained the night operations work flow, duties Included:

Processing the END OF DAY Process

Transmitting Electronic Claims Transmissions

Resets Systems Status

Print and Distribute all Bills, Special Reports, and Priority Reports

Yahoo Inc., October 2007 - Jan 2008

Backup Operator

Tape Operator with experience in working with Sun Tape Library

Involved in ejecting/loading LTO tapes; offsetting backup tapes and maintaining a database of tape barcodes and canister IDs for Reston and Ashburn Datacenters.

Assisted team members on various tasks in the computer room environment, working with Library Vendors, and troubleshoot as warranted- tapes, routers etc

G.E. Capitol ITS Solutions / Riggs Bank March 1994-March 2004

Console Computer Operator

In an IBM environment, controlled and maintained the operation work flow of the RIGGS National Bank Data Center. Duties included:

Hardware and software analysis

Problem Resolution, Help Desk Resolution, ATM Machines Resolutions

Answer, log, and track all phone calls and problems reported to Service Desk, Generating Incident Tickets on Infoman Ticket Systems.

Updating documentation and escalation procedures when warranted

Monitoring all mini systems including IBM SYS99, AS400, VAX, UNIX,CICS

Insuring these systems are functional and backed up regularly

Printing of output reports, statements and checks

Howard University Hospital June 1990-Feb 1994

Systems Maintenance Specialist

Daily systems backup and maintenance

Generating daily reports for the physicians, hospital administrators and nursing staff

Howard University Hospital June 1976-June 1990

Tape Librarian

Daily input and verification of source documents per procedures and directions

Utilizing key board machines such as keypunch/verifiers, key to disk and/or direct entry devices

Maintaining sequence and control of source documents and safeguard its confidentiality

Performing routine clerical duties

Compiling and sorting data as required

Maintaining Tape Library Management System on TSO and MVS systems

EDUCATION

Automation Academy 1975

Western Sr. High/Duke Ellington 1974

PERSONAL REFERENCES

Eric Williams 859-***-****

Pamela Martin 804-***-****

Jeff Jackson 240-***-****

Buddy Mercer 301-***-****

(Kenn Bryant 301-***-****

Barbara Dixon 301-***-****

Joyce Sparrow 703-***-****

Romel Dy 301-***-****

Tina Stockov 703-***-****

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