Customer Service Manager

Alex Aguila

**** ** *** *** *****, FL *****

Cell: 786-***-**** ************@*****.***

Objectives: Dedicated assistant manager with six years of experience at Pollo Tropical

Company and one year and four months as office manager at Wellness Chaban Company, also

with some experience massage therapy now seeking a position where I can utilize my knowledge

and training, excellent communication skills and self-directed prioritization.

Profile:

Knowledge of managerial position

Positive attitude for developing new skills

Develop a professional relationship with customer and coworkers

Related well to people from different cultures

Problem solving skills

Experience:

Pollo Tropical 02/2007 to 08/2013 (Assistant Manager)

Setting up new store throughout the east coast

Handling and scheduling inventory

Recruiting and interviewing potential employees

Maintaining high quality standards

Promote good team work

Delegating task to employees

Meeting operational expectations

Handling budget

Managing promotions

Company Wellness Chaban

(Office Assistant Manager) 08/2013 to 12/2014

Committed and motivated office Assistant with exceptional customer service and decision

making skill strong work ethic, professional demeanor, and great initiative . Proficient at quickly

learning new procedures and taking ownership of diverse projects.

Highlights

• Strong Verbal written communication skill.

• Excellence in customer service.

• Package deliveries

• Strong Microsoft word, excel, power point

• Reception are management

• Honesty and Integrity

• Maintain a high level of professional appearance and conduct.

• Killing faxing and mailing

• Telephone skill.

• Organization skills initiative and ability to work independently.

Sunset villas phase III condominium association 1/20/2015 form actuality

(Administrative office,)

Property manager 440 apartment, great customer service and motivator for new project,

maintaining high quality standards for company and great initiative with knowledge

managerial position.

Essential responsibilities

• Helps set the standard on low leasing agents engage prospective and current

residents, tours and leases apartment as necessary.

• Helps with trainings staff as necessary and models effective sale and techniques on a

daily basis.

• Leads rent collection efforts, specifically with delinquewts. This may involve lease

termination and legal action if necessary.

• Assist in managing the property budget by making sound fiscal decision to increase

the net operating income of the community.

• Inspecting apartment during move in and move outs, walking apartments and the

community as needed.

Personal skill

• Have experience management position and bookkeeping

• Excellences interpersonal skills and ability to deal with persons from diverse social

economic and ethnic backgrounds.

• Extremely computer Microsoft, excel, word, power point.

• Great experience in supervisory rules is helpful.

• Great customer service

• Maintains office service by organizing office operation and procedures and

preparing payroll controlling correspondence with approving supply requisition.

Education

Manuel Fajardo Institute University

(Bachelor degree science) Physical Education (01-2000 to 07-2005)

Massage Therapy: Dade Medical College (01-2007 to 07-2007)

Dynamic Medical service Miami Florida 08/2006 to 01/2007 (Physical Therapy)

Triage patient and manipulate the soft body tissues

Enhance physical and functional abilities

Restore, maintain, and promote not only optimal.

Contact this candidate