Manager Customer Service
Resume:
Rosemary Helgeson
Jacksonville, FL 32225
********@*****.***
OBJECTIVE
A position as a Cashier Clerk
SKILLS PROFILE
Collecting & Posting Rent
Resident Retention
Planning and Compiling a Budget for Managed Property
Supervision of Employees and Payroll
Apartment Rental and Inspections
Interviewing, Selecting and Development of Employees
EMPLOYMENT HISTORY
Office Assistant, DanCin Enterprises, Jacksonville, FL 05/2012 – 04/2015
DanCin Enterprises
Office Assistant.
Day to day dealings with Subcontractors.
Payroll entry and payroll taxes.
File 941, 940 and RT-6.
Review receipts from employee .
Filing.
Solo in office
Checking on state license and permitting.
Property Manager, Alexander Properties Group, Nashville, TN 04/2004-04/2012
Wynter Downs Apartments.
Managing 166 Units.
Inspect apartments after residents move out and before next resident moves in.
Supervision of five employees which includes payroll, interviewing potential employees, employee selection and developing employees to their full potential.
Walk and inspect property to ensure proper care and upkeep.
Review service requests to ensure they are done in a timely manner.
Rent collection and posting.
Since I became Property Manager in June of 2008 the occupancy rate has increased 5% and income has increased over $5000.00 per month .
Delinquencies have been $2,000.00 or less since June 2008.
Property Manager, Alexander Property Group, Nashville, TN February 2005-June 2008
Wynstone Apartments,.
Managing 204 Units.
Inspect apartments after residents move out and before next resident moves in.
Supervision of seven employees which includes payroll, interviewing potential employees, employee selection and developing employees to their full potential.
Walk and inspect property to ensure proper care and upkeep.
Review service requests to ensure they are done in a timely manner.
Rent collection and posting.
Since I became Property Manager in May of 2005 the occupancy rate has increased 7% and income has increased over $11,000.00 per month for the last 12 months.
Delinquencies have been $1,000.00 or less since June 2005.
COMPUTER COURSES
EDUCATION
Grace Hill Computer Courses
Conflict Resolution
Conflict Resolution Supervisor Version
Customer Service
Leasing for a Living
Fair Housing
Preventing Sexual Harassment
Mold Awareness
Computer Courses completed through Alexander Properties Group
Rutledge College in Charleston, SC in 1987 as a Medical Administrative Assistant.
Middleton High School in Charleston, SC in 1981.
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