Customer Service Sales

Ashley Nicholson 045*-***-***

Personal summaryAn experienced Communications professional with 15 years’ experience

working in the whole of telecommunications network. Specialising in whole of business best

suited for the customers requirements.

Areas of expertise

Extensive knowledge of all Telstra products

Extensive knowledge of Panasonic,Samsung,NEC,Shoretel and Avaya phone

systems

Experience in IP networking of phone systems

Meeting relevant budgets and targets

Customer liaison and problem solving

Career history

Self employed

December 2014- Present

_ Selling Panasonic,NEC and Shoretel phone systems to the Perth and Eastern states

businesses.

-Selling all Telstra and Plantel products

_ Cold calling potential clients and setting appointments

_ Selling computer software related to phone systems

_ Completing all relevant paperwork

_ Customer service of new and existing customers

Jani King

Sales Support

August 2014- December 2014

3 month temp position making appointment for sales consultants and preparing

paperwork

Corporate Choice

Relationship Manager

April 2014- August 2014

Selling Commander,Telstra,Vodafone Optus and planetel carriage

_ Cold calling potential clients and setting appointments

_ Completing sales reports and other relevant paperwork

_ Completing paperwork

Achieving and exceeding KPI

Airdraulic Birco

WA Sales Manager

April 2013- Jan 2014

-Selling Pneumatic and electric tools and consumables to hire and mining companies

- servicing existing costumers and cold calling potential n ew costumers

- Completing sales reports and other relevant paperwork including stock takes

Communications Plus

Sales Executive

Jan 2011- Feb 2013

_ Selling Panasonic,NEC and Shoretel phone systems to the Perth and Eastern states

businesses.

-Selling all Telstra products

_ Cold calling potential clients and setting appointments

_ Selling computer software related to phone systems

_ Completing sales reports and other relevant paperwork

_ Customer service of new and existing customers

Command A Com

Sales Executive

November 2004- Jan 2011

Selling Panasonic,Samsung phone systems and Eastern states businesses.

_ Cold calling potential clients and setting appointments

_ Selling computer software related to phone systems

_ Completing sales reports and other relevant paperwork

_ Customer service of new and existing customer

Position- Sales Executive

Employer-Admin Commercial Services

July 2003-November 2004

_ Selling various brands of phone systems to the Perth businesses

_ Cold calling potential clients and setting apointments

_ Selling computer software related to phone systems

_ Completing sales reports and other relevant paperwork

_ Customer service of new and existing customers

Position- Marketing consultant

Employer-NCS

August 2001- July 2003

_ Making 85 + calls a day

_ Making qualified apointments for sales consultants

_ Selling computer software related to phone systems

_ Reception Duties

_ Customer service of new and existing customer

Position- Chef

Employer-Nushape

August 2001- July 2003

_ Cooking diet meals for up to 100 people a day

August 2001- July 2003

Position- Catering Manager

Employer-Baptist Community Services

-Cooking meals for up to 100 people a day

_ In charge of 27 staff members

_ Ordering foodstuffs, arranging rosters for staff members

_ Member of OH&S committee and various other committees

Also spent 7 years in the RAAF as a chef

Education and qualifications

Qualified Boilermaker and Chef. All relevant Telstra accredited courses

Personal details

2/363 Daly Street Belmont WA 610*-****-*** 290

References

Peter Back 041*-***-***

Robert Grey 042983888

Andy Butt Director of Trektel 041*-***-***

Jahn Geldenhuys Branch Manager –Communications Plus 040*-***-***

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