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Customer Service Human Resource

Location:
Philippines
Salary:
16000
Posted:
June 14, 2015

Contact this candidate

Resume:

Charmaine E. Mascariñas

*** ******* **. *******, ********** City

Mobile No: 093********

acp7zx@r.postjobfree.com

Objective

To obtain and seek a position in any HR facets in order to showcase my skills in abilities as a Human resource graduate.

Personal Information

Birthday: January 9, 1993 Age: 22 yrs.old

Weight: 46 kgs. Height: 5’0 ft.

Educational Background

Grade School: 1999-2005

Servite Primary School Valedictorian

High School: 2005-2009

Muntinlupa Science High School

Buendia St. Tunasan, Muntinlupa City

College 2009-2013

Santa Isabel College-Manila

210 Taft Ave. Manila Dean’s Lister

Bachelor of Science in Business Administration

Major in Human Resource Development Management

Co-Curricular Activities &

Extra Curricular Activities

-2nd runner-up, Junior Executive in Business Congress (2011)

-2nd runner-up, Story- Telling Contest (2011)

-Central Board Students- VP for Finance (2011)

-President, Human Resource Organization (2012)

Seminars Attended

-Shaping Future Leaders through Competence (March 2010)

-Empowering and Developing Future Executive (August 2010)

-Income Opportunity for a Promising Career (February 2011)

-Linking Business Decision to Information Technology (February 2011)

-Servant Leadership (February 2011)

-Be a Wise Saver Forum (March 2011)

-Financial Awareness Congress (March 2011)

-Preparing Vincentian Leaders (June 2011)

-Global Media in My Mind (February 2012)

-Shaping Future Business Leaders (February 2012)

Professional Qualifications

License/Certification: Civil Service Eligible

Granting Institution: Civil Service Commission

Date Granted: November 10, 2014

Work History

Accounts Receivable Assistant December 2015- present

Sharp Philippines Corporation

Km. 23 West Service Rd., South Superhighway, Alabang, Muntinlupa City

-Prepares analysis of account’s status in order for their orders to be released

-Prepares debit and credit memo to Sharp’s dealers

-Analyzes and monitors the credit and collection status of accounts handled

Customer Service Representative June 2013- June 2014

Sutherland Global Services

12th Floor Philplans Corporate Center, Triangle Drive, Bonifacio Global City

-Resolves products or service concerns by clarifying the customer's complaint

-Determining the cause of the problem

-Selecting and explaining the best solution to solve the problem

-Provides excellent Customer Service

Skills

Computer: Familiarity with Microsoft Word, Microsoft Powerpoint

Languages: Filipino, English

- Enthusiastic, quick to learn and has a high sense of responsibility

-Engages in decision-making process that will help the team in handling different situations

-Can write and speak well

References

1.Paulina Torres

Accountant

St. Irene Street, Sto.Niño Village, Tunasan, Muntinlupa City

091********

2.Ma. Luisa A. Babaran-Echavez MD

Former Councilor of District II

1125 Amparo St. Poblacion Muntinlupa City

8613066

3.Lucila Pangilinan

Senior Manager

Sharp Philippines Corporation

Phase 4 Sto. Nino Village, Tunasan, Muntinlupa City



Contact this candidate