BINTOU DRAMMEH
*** ******* **** **., ******, GA *0132
Tel: 678-***-****, Email: **********@*****.***
PROFESSIONAL PROFILE
Detail-oriented professional with more than a decade of extensive knowledge in the field of Manufacturing and Fulfillment Planning. Excellent leadership skills for managing all warehouse operations and distribution roles that provides exceptional client services from the hands of creators to the consumers in the marketplace. Results-oriented multi-tasker, able to work on own initiative under stressful conditions. Possess the ability to prioritize and manage a wide array of responsibilities with excellent communications skills.
SUMMARY OF QUALIFICATIONS AS A PRODUCTION & FULFILLMENT PLANNER
Organized and highly motivated individual offering 13 years of expertise in warehouse operations.
Direct contact for B2C interface/interaction
Fulfill real-time orders from multiple web databases and platforms linked from client sites to warehouse stock and track successful delivery to end users
Works efficiently in a fast-paced environment where communication and teamwork is key
Daily tasks consists of creating orders for production schedule during times of high volume
Enter all reconfigurations of new client orders into Epicor/eWarehouse systems and providing quotes back to the clients
Work closely with Inventory Control, Label Station, Shipping and Production to ensure accuracy and highest levels of service associated with Adobe & DCL (main clientele)
Gathering all Purchase Orders (PO) for Accounting
Verifying correct prices on POs and keeping a log of variances +/-5%
Assisted the Senior Network consultant with basic troubleshooting of hardware and software
Prepared spreadsheets correspondence, merged mailing and unique special projects
Oversaw the shipment of orders (received via Web Services) and prepared manual entry for them
Daily updates of e-Portfolio in internal drives for Production Documents
COMPUTER SKILLS
Proficient in MS Office Suite, eWarhouse Management Databases, eBackOffice Management Databases, AS400, Epicor, Telnet, Adobe Illustrator (Inventory Control), SAP ERP, Keyboard 55wpm, Database Management
PROFESSIONAL EXPERIENCE
Cinram Operations, Inc., (Previously known as JVC-Disc America) Kennesaw, GA – Production & Fulfillment Planner & Administrative Support
(July 2002 – Jan. 2015)
Responsible for all product planning & inventory management
Perform monthly forecasting and preparation of forward product production requirement
Tracking of all Master Packing Lists for Sales and Scrap orders and monitor data, prepared daily and weekly reports and invoice for Billing & Accounting
Responsible for the evaluation of scrap values
Carry out order processing activities utilizing AS400 system
Participate in daily Production meetings to review and communicate production schedule with production departments
Clarify any open questions regarding the schedule
Manage customer orders in route to delivery destination from distribution center
Train/Cross-Train team members of fulfillment duties
Entering Purchasing Orders (PCN’s) and keeping Bill of Manufacturing reports (BOMs) updated
Logging all PCN on the PCN Report
Archived files no longer in use
Imported and downloaded all serials numbers for both Adobe and DCL clients
Created labels for the downloaded content to be formatted and ready for printing
JVC-Disc America Kennesaw, GA - Operations and Data Processing
(Aug. 2001 – July 2002)
Distribute Operation Procedures for Dock Cop Entry processes for Pick-Up, Load & Secure Receipt of product transfer
Lead Team member in Inventory Control & Receiving
Experience in Fork-lift Operations (licensed)
EDUCATION
Certificate in Business Administration - Shoreline Community College (June 2001)