Supervisor

Kimberly L. Hurns

**** ****** *** *** ***

Indianapolis, IN 46226

317-***-**** / *******@*****.***

Professional Experience

Indiana University Health Retail Pharmacy - September 2012 to March 2015

Claims Billing Analyst

Bill, review and correct accounts receivable for assigned payors in order to reduce accounts receivable and enhance cash flow. Responsible for timely billing and resolutions of assigned accounts. Responsible for correcting claim or sending to specific department to get corrected and re-bill and appeal to get payment on insurance claim. Research and follow up on complaints and inquiries from Pharmacies, Hospitals and others; Prepares compliance audit data by compiling and analyzing internal and external information.

Indiana University Health Riley Children’s Hospital/ Patient Access - May 2007 to September 2012

Financial Counselor-Coordinator

Conducts interviews with patients and/or family members. Performs financial clearance function including, but not limited to, negotiating and collecting point of service payments (i.e. co-pays, deductibles, self-pay) or link to government programs and financial assistance. Conducts interviews with patients and family members to help them apply for MCD, SSI, and County programs. Communicate with hospital's case management, social workers and management team on status of cases. Excellent knowledge of CPT and ICD-9 coding

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Additional Experience

Financial Counselor-Wishard Health Services Indianapolis, IN 05/2006 – 06/2007

Account Administrator -ADT Security Services Indianapolis, IN 5/2003 - 6/2004

Regional Customer Service Manager- Cingular Wireless- Rantoul, IL 11/2000 - 11/2002

Customer Service Manager - Comm-Comm Call center- Indianapolis, IN 01/1998 - 05/2000

Summary of Qualifications

*Strong analytical and problem solving skills

*Excellent written and verbal communications skills

*Strong finance/audit experience *Proficient PeopleSoft HR/ Payroll experience

*Strong Management and Leadership skills

*Hospital and Physician Revenue Cycle/Operations/Billing & Collections/Patient Access Services

*All Microsoft products * Knowledge of Spreadsheet and Database creation

*Disciplined approach & strong/effective communicator at all levels

*Budget Analysis Experience *Medicaid / Managed Care knowledge.

* A-3 Training Process / Lean *Legendary Leadership

Education-Thomas Carr Howe High School Indianapolis, IN-Diploma –1991

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