Yasmin N. Heyliger

**** *********** ***

Lithonia, GA 30058

340-***-****

acp7ww@r.postjobfree.com

OBJECTIVE

Seeking an entry level position in a dynamic legal environment utilizing exceptional customer service and office management skills to assist in orchestrating a smooth flow of legal operations.

EDUCATION

Bachelor of Science May 2014

Johnson & Wales University North Miami, FL

Major: Criminal Justice with a Concentration in Psychology

Graduated Cum Laude GPA: 3.42/4.0

Paralegal Certification June 2015

Emory University Atlanta, GA

EXPERIENCE

Guest Service Agent November 2014 - Present

Artmore Hotel Atlanta, GA

•Complete all transactions, daily deposits, and verify float accounts

•Coordinate and manage request for special arrangements

•Promote positive guest relations to all individuals approaching the Front Desk

Accounting Clerk August 2014 - Present

Adams Financial Services St. Thomas, USVI

•Verify employee time and process payroll

•Prepare and submit customer invoices; process customer payments received

•Verify and process invoices; process vendor payments

•Maintain vendor files, analyze discrepancies and unpaid invoices

Pier Agent February 2013 - November 2013

SMS International Shore Operations Inc. Miami, FL

•Greeted guests, determined nature of inquiries and directed visitors to appropriate person

•Proofed travel documentation and accurately entered guest data into computer system

•Worked with a team of staff to provide excellent customer service

•Supported staff by preparing documents and files necessary for briefings and meetings

KEY SKILLS

Microsoft Office Applications (Word, Excel, PowerPoint, Access, Outlook), QuickBooks 2012-2014, detail oriented, strong work ethic, communication and writing skills, strong research, time management, planning and organizational skills, punctual, independent, problem solver and dependable