STEPHEN D. KRALL SUPERVISOR/TECHNICIAN

**** ******** ** H608-***-****

Portage, WI. 53901 C608-***-****

acp7wc@r.postjobfree.com

SUMMARY Experience consisting of over thirty five years as a Supervisor/Technician in testing,

inspecting, repair, and calibration of electronic, computer and telecommunication

equipment. This also includes developing and writing new maintenance procedures

and training personnel.

WORK HISTORY

2000 – Present Telecommunication Technician – Madison Metropolitan School District

Maintain a telephone network of 42 PBX nodes and a 128 port voice mail system

Service and maintain over 6000 user and mailboxes as well as 120 PRI circuits

Install, Service, Program and Maintain Telecom and Voice Mail system.

Trained by Alcatel the manufacturer of the OPCX node switches and voice mail systems

Provided experience and knowledge in the design and layout of the metro network

Service and maintain all smart cell phones as well as providing training for end user

Installed, Service, and Maintain Interactive Smart Boards

Assist IT department in troubleshooting and maintaining computer network

Installed and Service Cisco wireless network

2000 – 2000 Telecommunication Technician – TDS Telecom Inc.

Provide ISDN circuits and lines to customer equipment

Installation, Programming and Servicing Nortel phones system and ISDN phones

Trained and Certified on Central Office Voice Mail System (Centigram)

1995 – 2000 Telecommunication Technician – ALLCOM of Wisc. Inc.

Senior Telecommunication Technician trained, experienced and certified on the Installation

Programming and Servicing of the following systems.

Fujitus: 9600 Iwatus: ADIX Vodavi: Infinite DVX I, II & III

Series 3 ZTD

Starlog I & II Omega IV

NEC: 824 Key Phone Sys. Macrotel: 816 MT Phone Sys.

Paging Systems: Bogen, Dukane and Valcom

Experienced and Knowledgeable in special circuits such as PRI’s, T-1’s & DSL’s

as well as networking systems together and voice over IP applications.

1993 – 1995 Telecommunication Technician – Madison Telecom Inc.

Project Manager with an installation crew of 10 technicians

Skilled at installing fiber optic cable, both indoor and outdoor

Experienced and Knowledgeable in all cabling installation procedures of level 3 and 5

voice and data cables as well as correct testing and termination methods

Assisted in the installation of several small key- systems and larger PBX systems

1993 – 1993 Telecommunication Technician – Communication Support Inc.

Assisted in the installation and testing of level 3 and 5 voice and data cables

Installed data patch panels, fiber optic and voice riser cables

Performed termination of communication drop points with modular jacks

1984 – 1992 Electronic Warfare Systems Supervisor/Technician USAF

Supervised and coordinated daily production operations with military and civilian electronic

technicians

Maintained various computer controlled electronic test stations

Skilled in the ability to troubleshoot, repair and modify both digital and analog electronic

circuitry

Able to read and understand complex schematics, use of technical data

Assisted in evaluating software and hardware of a new computer controlled test station

Maintained both active and passive Electronic Warfare Systems

Work on narrow band radio receivers and high gain direction finding systems

Experienced in the testing and repair of various magnetic recording systems

Maintained several radio frequency and video distribution systems

Devised training programs on logic and microprocessor theory and diagnostic techniques

Knowledgeable in word processor and database computer programs

Capable of finding solutions to difficult electronic and mechanical problems

Installed and maintained fiber optic systems for data and voice transmission

Acquired managerial skills necessary for operating a maintenance shop

Implemented and supervised a Quality Control program, increasing production by

increasing quality

Provided customer support under a new maintenance management program

I have worked on the following aircraft RC-135,TR-1 and B-52 in servicing and maintaining ECM equipment

1978 – 1984 Precision Measurement Equipment Supervisor/Technician USAF

Worked all areas of the Precision Measurement Equipment Laboratory

Supervised both military and civilian personnel as shift supervisor

Developed and taught new calibration and maintenance procedures

Especially assigned to maintain four computer systems for the maintenance complex Tested, inspected, repaired and calibrated all test equipment such as multimeters,

oscilloscopes, signal generators, spectrum analyzers and physical dimensional

measuring equipment

Maintained an secured voice and data telecommunication system

Provided training and managed a quality control program for electronic equipment

Assigned to service and maintain the AMTS system in the ESC command

1972 - 1978 Avionics Inertial and Radar Navigation Systems Technician USAF

Responsible for the maintenance of doppler radar systems, multi-mode radar systems

and terrain avoidance radar systems

Used and maintained an onboard aircraft computer diagnostic system

Maintained various onboard computer systems for aircraft navigation

Worked on servicing and maintaining B-52, KC-135 and RF-4C aircraft

CLEARANCE Department of Defense Top Secret SBI/SCI Security Clearance

EDUCATION Madison Area Technical College

Enrolled in a 2- year Associate Degree program in Computer Information System-Networking

Completed Cisco Networking classes I, II, and III as well as Microsoft’s Windows 2000

and Novell 5.1

Community College of the Air Force

Certificate in Aerospace Management and Avionics System Technology with an

additional 130 semester hours

Special Training

Advanced Microprocessor Theory and Logic Techniques course

Hewlett-Packard computer maintenance course

Raytheon computer control test station maintenance course

Avionics Inertial and Radar Navigation Systems course

Precision Measuring Equipment Specialist course

Noncommissioned Officer Academy for leadership and management

Completed several microwave theory maintenance courses

Resource management training course

Equipment Inventory and Management course

Completed several additional radar maintenance courses

Navigational Aids and Identification Test Set Maintenance/Calibration course

Narrow and Wide Band Radio Receiver Systems Maintenance course

Electronic Countermeasures Active R.F. Systems maintenance course

AMTS Training Course EIASC 30454-076

J4AMF328X3-093 Electronic Warfare Technician Video System (VIDIS) Course

J4AMF328X3-092 Electronic Warfare Technician (WJ-1740 Receiver System)

J4AMF328X3-082 Electronic Warfare Technician (QRC501-300 High Gain Direction Finding System)

REFERENCES Available upon request

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