Sales Customer Service

VALERIA GALANTE, M.S.

***** ** **** *****

Aventura, FL 33160

Cell: 786-***-****

acp7t1@r.postjobfree.com

Verifiable Sales Success • New Business Development • Presentations • Bilingual (Spanish)

Top performing sales representative with strong clinical experience and a verifiable history of sales excellence. Develops

business plans that effectively prioritize opportunities. Established ability to drive sales by uncovering customer needs,

presenting solutions, and closing for the business. Provides superior customer service that results in high customer

retention rates and substantial repeat business. Ranked #1 in the department for sales performance, recognized for

developing and executing new programs that resulted in increased sales, and achieved a perfect 4.0 GPA in graduating with

a master’s degree from Nova Southeastern University while working full time. These results were accomplished with

integrity, initiative, and tenacity.

AREAS OF EXPERTISE

Selling Excellence

Customer Acquisition

Strategic Planning

Productive Relationship Building

Teamwork and Collaboration

Clinical Experience

Problem Solving

Communication

Negotiations

Customer Service

PROFESSIONAL EXPERIENCE

DEZER Platinum Realty, Sunny Isles Beach, FL April 2014 – Present

Realtor – Hired to sell and rent properties in an extremely competitive market. Negotiates contracts. Identifies customer

needs, presents appropriate properties, and closes for the business.

Consistently surpasses all sales goals

Bloomingdale’s, Miami, FL April 2013 – April 2014

Tory Burch Sales Specialist – Hired to drive the sales of high end apparel. Consulted with customers in identifying wants

and needs, differentiated Tory Burch clothing in a competitive market, and closed for the business.

Ranked #1 for sales performance in high end sales department

Promoted to Tory Burch Sales Specialist within 2 months of being hired due to sales performance

Created and developed live fashion shows that increased customer interest in new collections and

resulted in substantial sales growth

Southeby’s Real Estate, Ft. Lauderdale, FL January 2012 – December 2012

Realtor Assistant – Hired to assist in renting and selling luxury properties. Also acquired new listings.

Chrysalis Center, Ft. Lauderdale, FL January 2010 – December 2011

Family Psychotherapist – Hired to provide evidence based therapy for individuals and families. Consulted with individuals

and families to discuss emotional issues and provide treatment for mental disorders and psychological conflicts.

Oliver Pyatt Centers, Miami, FL May 2008 – December 2009

Case Manager/Therapist – Hired to provide evidence based psychotherapy and serve as a recovery coach for patients with

eating disorders. Collaborated with the interdisciplinary care team to develop plans of care and optimize clinical outcomes.

The Willough at Naples, Naples, FL February 2002 – February 2004

Valeria Galante786-***-**** acp7t1@r.postjobfree.com

Case Manager/Therapist – Hired to provide evidence based psychotherapy in helping patients overcome eating disorders

and chemical dependency. Collaborated with the interdisciplinary care team to develop plans of care and optimize clinical

outcomes.

Developed outpatient treatment solution that elevated hospital revenue and improved patient

outcomes

EDUCATION

Master of Science in Family Therapy, Nova Southeastern University, Fort Lauderdale, FL (2010)

Certification: Eating Disorders, Universidad de Buenos Aires, Buenos Aires, Argentina (2002)

Bachelor of Arts in Psychology, Universidad de Belgrano, Buenos Aires, Argentina (2001)

PROFESSIONAL DEVELOPMENT

Brief Therapy Institute – Completed master’s level internship in couples, individual, and family therapy

Nova Southeastern University internship – provided therapy to earthquake survivors in Haiti (2010)

Nova Southeastern University internship – provided therapy to hospice patients (2010)

COMMUNITY INVOLVEMENT

UNICEF – Volunteer (10 years)

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