Engineer Technical Support

KEITH J. TUNSTALL

**** ******** **, ************, ** 30135

M: 404-***-**** Email: *****.********@***********.***

EXPERIENCE:

IT Consultant (C2C), LPS Integration, Community Health Systems (CHS)

(Network Engineer) October 2014 – April 2015

Performed network upgrade refresh on all CHS hospitals and clinics.

Routing and Switching Layer 2/3 cut.

Cisco ASA Firewall configurations.

Worked with network and routing protocols QoS, DMVPN, BGP, OSPF, EIGRP, LACP, MPLS, VPc, HSRP, STP, IS-IS, PIM.

Cisco network core fiber switches swaps in MDF and IDF rooms.

Troubleshoot TCP/IP network issues and VLans.

Rack and Stack new Cisco 3650 switches in data closets.

100% traveling to all CHS hospitals.

Contractor, Brooksource, Wellstar Health Systems (WHS)

(Win 7 Deployments/Migration Consultant) August 2014 – October 2014

Windows XP to Windows 7 Migration Deployment lead tech.

Migration size of over 15,000 Windows XP devices enterprise wide.

Traveled to all Wellstar's hospitals and private doctor offices to performed scheduled migration.

Independent Contractor (C2C), Atlanta Gas Light (AGL)

(Win 7 Deployments/ Windows Migration Consultant) June 2013 – April 2014

Engaged in Windows Server 2008 to 2012 migration.

Windows XP to Windows 7 Migration Deployment.

SCOM administration to monitor application performance and computer systems of 6,400 desktops and laptops.

Provided Executive desktop support.

Create Windows 7 Images and Packages using SCCM 2012.

Support all Mac computers and Mac Pro Servers with Mac OS X Mavericks to maintain latest security patches and upgrade software installation.

Cardlytics, Inc, Atlanta, GA

(Linux Systems Engineer) Aug 2012 – June 2013

Redesigned existing Linux infrastructure for max optimization for upgrade.

Performed Redhat Linux 6.2 to 6.5 migration.

New server installs configured on RAID 5.

EMC SAN storage using iSCSI.

Systems administration and software networking administration for Linux infrastructure.

Install and manage Linux VMs using VMWare ESXi 5

Provide support for Devops software developers using open source technology and deploy program and configuration changes to application production environments.

Install and configure Redhat iDM to managed identities, authentication, access control rules, and passwords for domains.

Use cacti and nagios for networking and systems monitoring.

Scripting languages/Programming: Perl, Phython, C, C++, Bash, Korn, PHP

Configure F5 LoadBalancing and High Availability on Redhat Linux servers.

Cardlytics, Inc, Atlanta, GA

(Systems Support Engineer II) June 2012 – June 2013

Responsible for Enterprise Desktop Infrastructure to ensure client machines have less down time in connectivity with corporate networks access.

Microsoft Server 2008 to 2012 migration.

Lead migration for Windows XP to Windows 7 using SCCM 2012.

Use SCOM 2012 for configuration automation on Windows Server 2008 R2/2012.

Support for Apple iPad, iPhones, Blackberry, and Android devices.

Use Airwatch for enterprise mobility management.

Support Bring Your Own Device (BYOD)

Responsible for all corporate new/terminated employee network access and accounts created utilizing MS Active Directory.

Ran PowerShell scripts.

Office 365 ProPlus and 365 Enterprise E1, E2, E3 Account Administrator – Level 2 in migrating from Office Pro 2010.

Office 365 managed settings, user accounts and subscriptions for Cardlytics.

Sharepoint support to include granting group access, etc.

Created all emails account in Exchange Server 2010 and remotely managed mailboxes, Distribution groups, Contacts, and other objects using ECP (Exchange Control Panel).

Managed and troubleshooted 2010 Lync Server with enterprise voice and meeting.

Independent Contractor (C2C), Network support/Systems Engineer

Cahaba Government Benefit Administrators, LLC Douglasville, GA June 2008 - June 2012

Provide technical support for a dual system infrastructure – Redhat Linux and Windows Server 2008 R2

Installed and configured Redhat IDM and Redhat Directory Server.

Microsoft Server 2003 to 2008 migration.

Scripting languages I used this project was: Perl, Phython, C, C++, Bash.

Deployed Windows 7 images using SCCM 2007.

EMC SAN storage using iSCSI.

Managed and troubleshooted 2010 Lync Server with enterprise voice and meeting.

Supported all Apple laptops using OS X using Lion, Mountain Lion, and Mavericks.

SCOM administration to monitor application performance and computer systems of 90 desktops.

VMware ESX Server 3.0 and administrate 23 virtual machine servers.

Chick-fil-A, Corporate Headquarters, Atlanta, GA

(Linux Systems Administrator) Mar 2005 - June 2008

Provide technical support for CFA point-of-sale infrastructure.

Monitoring 26 CFA network/systems Redhat Linux infrastructure to ensure stability, reliability, and network connectivity.

Build new linux server installs.

Troubleshoot NAS devices.

Network monitoring tools used has cacti and nagios.

EDUCATION:

Westwood College, ATL Midtown, Atlanta, GA

Studies B.S. of Computer Forensics.

Unix/Linux Network Administration Courses Completed

Network Penetration Courses Completed. (Using Open Source Technology)

Certifications:

MCSE 2000 Certification

CompTIA Network+ Certification

CompTIA A+ Certification

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