Engineering Service
Resume:
**** ****** ** **** **. De Joya Cmpd., Alangilan, Batangas City
Contact no.: 984-4392 / (091*-***-****
Email: acp7ky@r.postjobfree.com
OBJECTIVE: To serve in a reputable company where I could maximize & enhance my knowledge that I acquired & to gain experiences at this field of work. To obtain a challenging appointment and infuse my fresh and innovative ideas to support the future prosperity of the company.
HIGHLIGHTS OF QUALIFICATION
Civil Service Professional Examination Passer
Hardworking, patient, flexible, self-motivated and can work under pressure
Intellectually prepared, resourceful, honest and trustworthy
Extremely dependable in learning and comprehending new system and method.
Good interpersonal and customer care skills.
SKILLS
Skilled in MS Office Application ( Ms Word, Excel & Powerpoint )
Knowledgeable in Basic Troubleshooting (Hardware & Software), Basic Programming
Knowledge in using SAP, R11 and R12 applications.
EMPLOYMENT Batangas State University – Admin Aide III ( JO )
HISTORY Rizal Avenue, Batangas City, Batangas
February 2013 – April 2015
Duties and Responsibilities:
Collects tuition and other income of the University
Posts and encodes HDMF Remittances of BSU Regular and Contractual Employees as well as prepare the certification of remittances when needed and prints / files individual ledger of Regular / Contractual Personnel for GSIS, PHIC and HDMF.
Preparing Cash Book Record - RTF / STF / IGP / Treasury.
Prepares abstract of daily collection and deposit slips as needed arises.
Performs other related work assigned by our Immediate Supervisor.
Trends and Technologies – Service Desk Personnel
105 H. V. Dela Costa St. Salcedo Village, Makati City 1227 Philippines
March 2012 – August 2012
Duties and Responsibilities:
Assisting customers / employees’ inquiries / problems thru phones, company cellphone, SMS gateway and emails in professional and courteous manner.
Creating cases regarding reported problem and updating it (logging the activity reports of engineers and all other data needs in the said case.
Endorsing the reported problems to respective technical group who will handle concern of the clients. And also doing follow up to assigned engineers and escalate the advice / recommendation to the clients.
Making sure that the case will be update so that it will not notify.
Coordinating to the respective account manages the queries of the clients for their reference.
Logging the SMS advice of engineer when visiting the client to the case and to RTM hard copy. Filing of customer visit report and RTM logs.
Booking of service vehicle ( internal coordination ).
Knowledge Link Trading – Admin Assistant
# 93 Lavender St. Greenhieghts Newtown Subd.1 Mayamot Antipolo City
February 2008 – March 2012
Duties and Responsibilities:
To receive and attend the clients concern (Ability to work as an administrator) and handle all reception related activity independently.
Maintain the general filing system and file all correspondence. Creating formats on all company paperworks. Preparing monthly reports on stocks, quotas of collectors and credit verifiers.
Doing follow up to the clients and promoting new products also troubleshooting bad accounts.
Recruiting staffs which include creating and developing job descriptions, preparing advertisements, screening application forms, interviewing and short-listing the candidates.
Assisting co-employee and sales agents in regards to information of all clients.
Updating programs on posting system of collection department in able to keep updated in posting the payments of clients.
Success Unlimited Enterprises ( LRE Group ) – Educational Consultant
1611 Orcel II Bldg. Quezon Ave., Quezon City
June 2004 – December 2007
Duties and Responsibilities:
Responsible as company representative for transacting & endorsing materials or educational program in schools, institutions, establishments or any families who needs to be uplifted their students in 3 major subjects Math, Science & English.
Has been promoted as caravan head managing group of people, teach them the nature of work & motivate to stay in the business.
EDUCATIONAL COLLEGE 2004 - Graduated
ATTAINMENT Bachelor in Science in Computer Engineering
Polytechnic University of the Philippines, STA. MESA, MANILA
SECONDARY LEVEL 1999 - Graduated
Commonwealth High School
Ecols St., Commonwealth, Quezon City
SEMINARS § Career Direction Seminar - December 4, 2003
ATTENDED Amado V. Hernandez Hall, Ninoy Aquino Learning Resource Center, Mabini Campus, PUP Sta. Mesa, Manila
§ A Defensive Programming – January 24, 2004
CE-AVR, College of Engineering and Architecture Building, PUP Sta. Mesa, Manila
§ Developing Web Based Applications with ASP.NET – February 7, 2004
Rm. 311, College of Engineering and Architecture Building, PUP Sta. Mesa, Manila
§ MACROMEDIA FLASH MX – February 11, 2004
Rm. 408, College of Engineering and Architecture Building, PUP Sta. Mesa, Manila
§ Rising for the Future – February 24, 2004
CE-AVR, College of Engineering and Architecture Building, PUP Sta. Mesa, Manila
§ MIS Managing Towards Success – March 11, 2004
CE-AVR, College of Engineering and Architecture Building, PUP Sta. Mesa, Manila
TRAININGS § A C E N E T Inc. ( February 2001 )
ATTENDED Software and Hardware Specialist
Unit 1 – 8 2nd Flr, Acacia Lane, Virramall Greenhills, Manila
§ Microserver Information System ( April – May 2002 )
UG 21 Cityland 8 Condo, Gil Puyat Ave., Makati City
§ Freedom Computer Systems ( April – May 2003 )
Suite 304 FMSG Bldg., # 9 Balete Drive, Corner 3rd St., New Manila, Quezon City
PERSONAL Date of Birth : November 24, 1982
PROFILE Place of Birth : Tingloy, Batangas City
Civil Status : Married
Religion : Christian
Citizenship : Filipino
Height/Weight : 5’1” / 53 kls.
Language Spoken : English, Filipino
SSS No. : 33-8837090-9
Passport No. : EB4529191 January 25, 2012 – 2017
TIN No. : 260-200-964
Philhealth No. : 03-050454416-4
CHARACTER Available Upon request
REFERENCES
I HEREBY CERTIFY that the above information/s given are true and correct to the best of my ability and knowledge.
JENNY LOU D. FRANCISCO
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