Sherri J. Dawson
Dover, Florida *****
Phone: 813-***-**** Email: acp7kt@r.postjobfree.com Linkedin: www.linkedin.com/in/dawsonsherri
OVERVIEW
• Experienced in all phases of the Software Development Life Cycle (SDLC)
• Accomplished in writing Business Requirements Documents (BRDs)
• COBOL, DB2 programmer in a mainframe environment
• Proficient in Quality Assurance (QA) testing, such as user testing, system testing,
load/stress testing, volume testing, DB2 performance testing, regression testing
• Highly skilled in tracking details, communicating deadlines, and following up with
internal and external clients to ensure project completion under budget and within tight
time constraints
• Problem solver who grasps complex situations and swiftly converts them into
manageable tasks
• Quick and enthusiastic learner of new software and systems
• In pursuit of PMP certification
SKILLS
• Mainframe experience with COBOL, DB2, SQL, JCL, Syncsort, File-Aid, InSync, TSO,
ISPF, SDSF, Endevor, CA-7 Job Scheduler, CA-1 Tape Management, Easytrieve, IBM
Utilities, MQ Series, Citrix
• Java, HTML, XML, Rational Application Developer (RAD), Eclipse
• Remedy IT Service Management software
• Initial and detailed estimates
• Technical writing/documentation
• Training programmers and users on applications
• Waterfall methodology
• Creation and execution of test cases and plans
• Debugging
PROFESSIONAL SUMMARY
Time Customer Service (Time, Inc.), Tampa, Florida
2000 – 2014
Business Applications Analyst
Provided print and digital subscription fulfillment services for more than 27 million
subscribers, distributing more than one billion magazine issues annually
• Prepared project specifications based on the user’s requirements
• Wrote programs using COBOL and DB2 in a mainframe environment
• Reduced postage by over $300,000 annually for Time, Inc. Titles include
Sports Illustrated, People, Travel + Leisure, Food & Wine, Fortune, InStyle,
and Entertainment Weekly
• Achieved 100% accuracy in software error-free certification from the United
States Postal Service
Improved delivery time of magazines to customers by 3 days
•
Programmed magazine order, billing, and renewal pages in Java
•
Was the “go to” person for production support debugging issues
•
System tested in mainframe, batch applications
•
Created my own test cases and analyzed others’, along with executing them
•
Analyzed others’ use cases; preparation, review, and execution of test cases
•
Set up test data
•
Facilitated individual team member development of technical, functional, and
•
industry skills
1998 – 2000
Systems Analyst
As an employee of Costello and Associates, consultant at Time Customer Service
(Time, Inc.) specializing in magazine fulfillment
• Programmed more than 7,000 versions of a single magazine issue according to
customer demographics, including digital subscriptions
• Responsible for new magazine setup
• Assisted front-end users in magazine mockups
• Researched and solved problems at magazine printing plants
• Built company’s first DB2 database containing all magazine subscribers
• Accomplished in production support, applications development, and system
testing
• 100% success in resolving production support problems
• Published company training materials
EDUCATION
• University of Florida, Gainesville, Florida
Bachelor of Science in Computer Science