Genita Lorang
Forney, Texas **126
Phone- 214-***-****
************@*****.***
OBJECTIVE
Seeking a position in the mortgage servicing industry where my escrow experience will be utilized to enhance both, personal growth and contribute to the overall success of the company.
EXPERIENCE
Green Tree Servicing 4-1-2013 – 2-02-2015
Review Loans selected for mass analysis to ensure the analysis calculation is based on accurate escrow data.
Process escrow requests received in the department mailbox regarding payment changes, escrow adjustments, homestead exemptions or other escrow related issues
Direct tasks to other departments in order for research to be completed prior to the analysis
Manually analyzed loans on both servicing systems utilized by Green Tree
Research escalated inquiries related to a prior escrow analysis
Generate reports
Special projects as assigned
METLIFE HOME LOANS 11-20-99 - 3-31-13
PMI Specialist
Balance PMI tape disbursements
Disbursed PMI premiums from the system of record and from corporate accounts
Research rescinded PMI
Verified PMI certifications
Validated the HPA dates were updated on the system of record when loans were modified
Audited new loan documents and identified missing information
Special Projects