APONGOL, FRENELYN PARIILLA

Address: ** ****** *** *** **. West Tapinac Olongapo City

Mobile No: +639*********

Email add: acp7h8@r.postjobfree.com

JOB OBJECTIVE

• To obtain a work experience where I can apply my knowledge, enhance my skills, and contribute to the success of a growth-oriented company

JOB EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE

Citi Prepaid

June 2013 – April 2014

Sykes Marketing

Virgin Mobile Canada Postpaid Wireless

March 2013 – June 2013

Sykes Marketing

CUSTOMER SERVICE REPRESENTATIVE / SALES SERVICE REPRESENTATIVE

Bell Canada

Sitel Philippines

January 2011 – April 2012

AWARDS AND RECOGNITION

Top 5 Agents in PCCS For Q4 FY 2011 (103 surveys, 86.41%)

Bell Canada – Sitel Philippines

February 3, 2012

Best Agent of Wave 52

Bell Canada – Sitel Philippines

April 27, 2011

Best in Thesis of 2010

Adamson University, Manila

April 5, 2010

SUMMARY OF QUALIFICATIONS

• Proficient in Computer Applications like MS Office that includes MS word, MS excel, Power Point etc.

• Well versed in Internet Operation.

• Excellent written and verbal communication skills.

• Can work under pressure. Extremely productive in a high volume and high stress environment.

• Fast learner. Can execute task under within a short time.

• Compromised with working hour for generating desired result.

EDUCATIONAL BACKGROUND

Tertiary 2007 – 2010

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

Adamson University

900 San Marcelino St., Ermita, Metro Manila

2005 – 2007

BACHELOR OF SCIENCE IN COMPUTER ENGINEERING

Asia Pacific College

# 3 Humabon Place, Magallanes Village, Makati City, Metro Manila

Secondary 2001 – 2005

Malate Catholic School

Madre Ignacia cor. San Andres Sts., Malate, Metro Manila

PERSONAL INFORMATION

Age 26 years old

Date of Birth September 08, 1988

Nationality Filipino

Religion Roman Catholic

Civil Status Single

Sex Female

Height 5’5”

Weight 100 lbs.

REFERENCES

Available upon request.

I hereby certify that the above statements are true and correct in the best of my belief.

Frenelyn P. Apongol

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