Medical Assistant

Kathryn S. Oliver

*** ******** ****, ******, ******* 32732

Telephone: 407-***-**** Cell 407-***-****

KEY SKILLS, KNOWLEDGE AND ABILITIES

Knowledge and ability in preparation and fitting of orthopedic braces and prosthetics.

Knowledge of basic medical terminology and procedures for receiving, discharging and educating patients.

Clear and legible written communication, quality client service and verbal communication.

Skill in reception duties, scheduling, managing multiple phone lines and professional etiquette and interactions.

RELEVANT EXPERIENCE

Receptionist-Front Desk February 2011 - Present

Veterinary Emergency Clinic of Central Florida Casselberry, Florida

Responsible for greeting and assessing trauma patients/clients

Entering personal and medical information into Cornerstone system

Accurately processed cash, checks and credit card transactions

Reconciled invoices, ledger and cash drawer

Maintain 9 line phone system (3 phones)

Merchandise Flow Team Member; March 2009 – February 2011

Target Stores, Oviedo, Florida

Stable Facilities Assistant: June 2005 – March 2009

Phantom Hill Farm, Oviedo, Florida

Medical Billing Clerk July 1997 – September 1999

Wayne Brousseau Chiropractic, Orlando, Florida

Responsible for maintenance of patient records and invoices.

Generated patient invoices and billings.

Processed patient billings, statements, reimbursement claims and payment transactions.

Responded to patient inquiries via telephone or in writing.

Orthotic and Prosthetic Assistant May 1995 – July 1997

Colonial Medical Supplies, Winter Park, Florida

Assisted disabled patients by preparation and fitting of orthopedic braces and prostheses, under guidance of an orthotist or physician. Assisted in evaluating braces and prostheses on patients to ensure proper fit and functionality.

Confirmed patients had thorough understanding of their prosthetic or brace and answered routine questions.

Collected patient information and provided information concerning services, fees, forms and policies while maintaining client confidentiality at all times.

Processed routine insurance documents, forms and claims.

Assisted in effective inventory management and control. Placed orders for medical supplies, as needed.

Orthotic and Prosthetic Assistant / Receptionist March 1990 – May 1995

Danforth Brace and Limb, Orlando, Florida

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