Customer Service Sales
Resume:
Mandy Sullivan
*** ********* ****•Falls Mills, VA 24613
QUALIFICATIONS/SKILLS
Microso office
Mul -line switchboard
Excel Spreadsheet
Customer Service Training
Business office training in accounts payable and accounts receivable
Billing (invoicing)
Medical terminology
Pharmacology
EDUCATION
Na onal College Princeton, WV
EXPERIENCE
Bob Huff Automo ve Wytheville, VA
Internet Sales Director
Assist Internet Sales customers for vehicle purchases
Update customer data
Respond via email and by telephone to set appointments
Update and maintain daily sales report (excel spreadsheet)
Run customer credit
Assistant to the Internet Manager
Colonial Hyundai Princeton, WV
Business Development Center Manager
Assisted customers calling in for sales with se ng appointments
Maintained database of customers entering showroom
Scheduled sales appointments
Follow up on customers' visits and no shows
Prepared daily sales log
Maintained daily spreadsheet
Updated and calculated monthly sales commission
Managed BDC (Business Development Center) for both Lewisburg and Princeton loca ons
Bill Cole Auto Mall Bluefield, WV
Assistant Internet Sales Manager
Assis ng inquiring internet customers via email and telephone calls
Upda ng customer informa on for credit profiling
Balancing monthly sales reports for the Internet Department
Se ng sales appointments for the Internet Prospects
Documen ng Internet Sales and managing three other representa ves
Upda ng daily sales onto Excel Spreadsheet
Running credit reports for our Finance Managers, upon making an appointment
Calcula ng and preparing daily deposits
Supervisor: James Davis, Internet Sales Manager
Mandy Sullivan
353 Brushfork Road•Falls Mills, VA 24613
Cole Chevrolet, GMC, Cadillac Bluefield, WV
Body Shop Office Personnel
Answer inbound body shop calls
Made customer appointments for appraisal and repair
Set up rental transporta on for repair customers
Invoicing customers
Accounts Receivable (Receiving payments for both customers and insurance companies)
Balancing daily ledgers for accounts receivable
Maintained accounts payable for body shop office
Assisted the accoun ng office with accounts receivable and accounts payable procedures
Mandy Sullivan
353 Brushfork Road•Falls Mills, VA 24613
REFERENCES:
Mark Samples, General Manager
Colonial Ford
Teresa Davidson, Assistant Internet Sales Manager
Bob huff Chevrolet
Jimmy Davidson, General Manager
Beckley Auto Mall
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