Sales Customer Service

#** *** **** **. ***** San Pablo

Iyam Lucena City Quezon Province Philippines

Email: **************@*****.***

Contact No. (63) 918-***-**** / 634********

SHARON GUERRA TABOSO

OBJECTIVES:

To be a part of an institution where my skills, knowledge and talents will be of much

value and will to serve as a ground for my advancement of my present capabilities.

EMPLOYMENT BACKGROUND:

QUEEN MARGARETTE HOTEL INC.

DIVERSION ROAD, BRGY DOMOIT LUCENA CITY

2007 UP TO PRESENT

SALES AND MARKETING SUPERVISOR

● listening to customer requirements and presenting appropriately to make a sale

● maintaining and developing relationships with existing customers in person and via telephone calls

and emails

● cold calling to arrange meetings with potential customers to prospect for new business

● responding to incoming email and phone enquiries

● acting as a contact between a company and its existing and potential markets

● negotiating the terms of an agreement and closing sales

● gathering market and customer information

● representing their company at trade exhibitions, events and demonstrations

● negotiating on price, costs, delivery and specifications with buyers and managers

● challenging any objections with a view to getting the customer to buy

● advising on forthcoming product developments and discussing special promotions

● creating detailed proposal documents, often as part of a formal bidding process which is largely

dictated by the prospective customer

● liaising with suppliers to check the progress of existing orders

● checking the quantities of goods on display and in stock

● recording sales and order information and sending copies to the sales office, or entering figures into a

computer system

● reviewing your own sales performance, aiming to meet or exceed targets

● gaining a clear understanding of customers' businesses and requirements

● making accurate, rapid cost calculations and providing customers with quotations

● feeding future buying trends back to employers

● Attending team meeting and sharing best practice with colleagues.

COOL LAND ESTATE AND REALTY CORPORATION

SAN PABLO CITY

2005-2007

Sales Consultant

PHIL ESTATE REALTY CORPORATION

ORTIGAS, PASIG CITY

2004-2005

REAL ESTATE AGENT

● Present purchase offers to sellers for consideration.

● Act as an intermediary in negotiations between buyers and sellers, generally representing

one or the other.

● Compare a property with similar properties that have recently sold to determine its

competitive market price.

● Advise clients on market conditions, prices, mortgages, legal requirements and related

matters.

● Promote sales of properties through advertisements, open houses, and participation in

multiple listing services.

● Accompany buyers during visits to and inspections of property, advising them on the

suitability and value of the homes they are visiting.

● Prepare documents such as representation contracts, purchase agreements, closing

statements, deeds and leases.

● Confer with escrow companies, lenders, home inspectors, and pest control operators to

ensure that terms and conditions of purchase agreements are met before closing dates.

● Interview clients to determine what kinds of properties they are seeking.

● Coordinate property closings, overseeing signing of documents and disbursement of funds.

● Generate lists of properties that are compatible with buyers' needs and financial resources.

● Contact property owners and advertise services to solicit property sales listings.

● Arrange for title searches to determine whether clients have clear property titles.

● Display commercial, industrial, agricultural, and residential properties to clients and explain

their features.

● Review property listings, trade journals, and relevant literature, and attend conventions,

seminars, and staff and association meetings to remain knowledgeable about real estate markets.

● Coordinate appointments to show homes to prospective buyers.

● Answer clients' questions regarding construction work, financing, maintenance, repairs, and

appraisals.

● Evaluate mortgage options to help clients obtain financing at the best prevailing rates and

terms.

● Arrange meetings between buyers and sellers when details of transactions need to be

negotiated.

● Visit properties to assess them before showing them to clients .

AMBROSIA ESTATE AND REALTY CORPORATION

SAN JOSE MALAMIG, SAN PABLO CITY LAGUNA

2002-2004

SECRETARY

BUENAVENTURE ESTATE AND REALTY CORPORATION

ZULUETA ST. SAN PABLO CITY, LAGUNA

2000-2002

SECRETARY

● Do the clerical works.

● Answer the phone, make phone calls and establish appointments.

● Establish the real estate managers' and agents' meetings.

● Coordinate itineraries for the real estate agent or assistant.

● Compare properties and introduce information and create advertisements.

WENDY’S FOOD CHAIN

LOS BANOS LAGUNA

1999-2000

JUNIOR MANAGER

● Assist for the overall operations and profitability of the outlet.

● Helps in managing the daytoday

running of the establishment.

● Makes sure that high standards of customer service, cleanliness and hygiene, quality assurance,

staff morale, training and performance are maintained.

● Assist in managing employees directly, leading training exercises, recruiting new staff members

and taking control of all financial management activities, including budget control and the

distribution of staff wages.

SEMINAR ATTENDED:

QUEEN MARGARETTE HOTEL FRONT OFFICE

Training Program

Lucena City

2009

COOL LAND SEMINAR AND TRAINING PROGRAM

Alabang Muntinlupa

2005

PHILESTATEREALTY TRAINING

Ortigas, Pasig City

2004

REALTORTRAINING

PB COM Tower

Makati City

2000

SEMINAR ON CHRISTIAN LEADERSHIP

St. Joseph School, San Pablo City

1999

FINANCIAL

STRATEGIES AND TRAINING

San Pablo Colleges, San Pablo City

1998

SKILLS AND ACHIEVEMENTS:

● To enact a career in a growing company that provides growth and progress as well as

professional attainment.

● To commit the company’s mission and vision through the use of the concept learned

from training and exposure to the company.

EDUCATIONAL ATTAINMENT:

SAN PABLO CENTRAL SCHOOL - PRIMARY 1985-1991

SAN PABLO COLLEGES - SECONDARY 1991-1995

SAN PABLO COLLEGES - BANKING FINANCE 1995-1999

PERSONAL PROFILE:

BIRTH DATE : AUGUST 25, 1979

AGE : 35 YEARS OLD

BIRTHPLACE : SAN PABLO CITY LAGUNA

SEX : FEMALE

HEIGHT : 5’6”

WEIGHT : 130 LBS.

CIVIL STATUS : SINGLE

CITIZENCHIP : FILIPINO

RELIGION : CATHOLIC

CHARACTER REFERENCES:

1. DR. JEREE B. DE VILLA

ASSISTANT SUPERENTENDENT

DEPED PAGBILAO QUEZON

2. MS. MELANIE L. BRAVO

ACCOUNTING HEAD

QUEEN MARGARETTE HOTEL

DIVERSION ROAD, DOMOIT LENA CITY

3. MS. MAVIC UBUSAN

PROCESSING OFFICER

DEPARTMENT OF FOREIGN AFFAIRS

IYAM LUCENA CITY

I Herby attest that the above information is true and correct.

MS. SHARON G. TABOSO

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