Administrative Assistant High School

SUMMARY OF QUALIFICATIONS

Experienced Director with over 10 years of experience in office management. Has extensive knowledge in the non-profit industry and an advanced knowledge of working with multiple corporations and building partner relationships. Has a passion for the industry and is adept in learning new skills. Due to the high level of expertise, experience, and professionalism, will be able to maximize skills in any management environment.

Leadership

Team Building

Office Management

Fulfillment of Customer Needs and Satisfaction

Human Resources

Effective Communicator

Development of Client Loyalty

Payroll

Budgeting

Relationship Builder

Client Relations

PROFESSIONAL EXPERIENCE

Cooperative Feeding Program Inc. DBA LifeNet4families 2008 - Present

Operations Director

Oversees the day to day operations of LifeNet4Families

Assists with the recruitment, employment, supervision evaluation and the release of employees in all departments

Ensures that job descriptions, letters of hire, and employment documents are obtained and retained for all staff and that regular evaluations of employees are conducted.

In conjunction with the CEO, assures that sound human resource practices are in place.

Works to develop staff effectiveness and skills via the utilization of training, education, team building, motivational incentives, etc.

Maintains a work climate that will attract, motivate, and retain a diverse staff of top quality people.

Assists with grant requirements and the mandatory reporting & meetings requirements associated with certain funding awards.

Understands that we are here to serve those who have difficulties in negotiating life. Know that within our agency we strive to provide dignity and compassion to all and that the successes of our customers are our successes.

CAPITAL INVESTMENT GROUP 2007 - 2008

Loan Processor

Responsible for filling out business loans application, running credit and obtaining required docs, when documents are received we confirm all information for submission and monitor files with the underwriters until closing.

Created executive summaries and financial statements.

Utilized Quick books and acted as the primary communicator between the broker and the bank.

APPLE MORTGAGE & LENDING GROUP 2005 - 2007

Loan Processor

Conducted initial file reviews to ensure the loan package contained all required documents.

Contacted clients after file was received to introduce myself and explain the next steps towards obtaining a loan.

Ordered full factual credit reports, hazard/flood certifications, appraisals, titles, field reviews, and all necessary verifications.

Processed loans according to the guidelines of the appropriate investor, and utilize various automated also verifying accuracy of documents received and preparing packets for submission.

Served as the primary communicator to the loan officer and the client for issues regarding the loan transaction such as: submission, notice of underwriting determination, collecting items needed to clear the conditions, scheduling closing, monitoring lock expirations and keeping brokers informed of the process as well.

IPS SERVICES MORTGAGE COMPANY 2004 - 2005

Loan Processor

Responsible for all phases of loan processing. Managed pipeline of 20 loans per month. Proficient in Calyx Point & Excel. Extensive knowledge of sub-prime, FHA, conventional and non-conventional loans.

Evaluation of triple-merge report for revolving debt, judgments, lien etc. Set up appraisals, book notary and order/review verification of delinquent taxes or other liens against title to ensure correct vesting.

Provide complete loan package to lender for conditional approval. Clear any conditions with underwriter and funding department. Pull/print loan documents and review to ensure quality control. Collaborate with escrow to ensure proper disbursement of funds/recording.

FINE DISTRIBUTING (Food Distributor) 1993 - 1997

Administrative Assistant

Provided executive-level support to the warehouse & transportation managers, efficient use of Excel, Word processing, Microsoft Office and PBX system.

Improvised and improved procedures and met demanding deadlines. Liaised between all impacted departments to ensure proper communications and reporting.

Processed monthly expense reports reflecting supporting documents and budgets; coordinate and maintain weekly basis to go over employee relations, clients’ budgets, supplies etc.

EDUCATION

Associate of Arts

Bauder College. Fort Lauderdale, FL

High school Diploma:

Senior Comprehensive High School, Trinidad & Tobago

References upon request.

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