Financial Analyst

Jonathan Tiffany

678-***-**** (c) *.*.*******@*****.***

Summary of Qualifications

I have over six years of experience conducting audits and financial analysis, planning, and reporting for telecom and technology companies. My employers have ranged from large telecom carriers to small start-ups to third party firms. In my roles I have been responsible for auditing, forecasting, and reporting up to several million dollars in monthly financials. My previous duties included creating a variety of financial reports covering cost of goods sold, margin analysis, and month end close. I am able to provide accurate financial forecasts and trends and then convey results and make recommendations. My efforts have resulted in reduced overall spend and increased revenue while also providing greater visibility into key financial metrics. I am experienced using spreadsheets and databases to compile, manipulate, and synthesizing data to present and communicate key concepts and points. Throughout my career I have been responsible for managing client or company expectations while providing accurate forecasts and timetables.

Professional Experience

Cincinnati Bell Technology Solutions Remote

Business Analyst, General Electric PSTN Optimization, 10/2014

Business Analyst assigned exclusively to GE Oil & Gas to perform PSTN Optimization Projects (GPOP) at sites outside of North America. Overall objective was to transition from traditional analog networks to ethernet based VoIP networks in order to unify communications, enable central connectivity, and host communications on GE’s cloud platform via the current WAN setup. My role was to work with GE resources at each site to evaluate the financial impact of the transition.

Performed audit of service records and contracts to identify circuits/hardware to be decommissioned or retained based on site needs and local carrier capabilities.

Worked with current carriers/providers to cut and transfer service and with engineers at GE to perform changes to inside wiring, PBXs, and end user terminals where applicable.

Analyzed and projected the cost savings created from unified voice and data communications.

Integrated findings into reports for the larger GCOM project.

Twilio Inc. San Francisco, California

Senior Financial Analyst, Telco and Infrastructure, 4/2013 – 9/2013

Senior financial analyst responsible for controlling costs associated with the network infrastructure needed to support the twilio API and for reporting the resulting revenue from the twilio API. Efforts provided insight and analysis of costs/revenue for finance, sales and development teams as the business rapidly grew.

Performed standard cost projections for each unit of input to reduce variance between standard and actual cost resulting in lower accrued costs

Forecasted expenses through analysis of previous expenses, projected growth and new wholesale contracts

Created monthly reports of revenue and margins for each product for top customers and also for top countries

Reviewed prospective and current carrier contracts to determine possible volume thresholds for better rates

Worked with outside accounting and legal firms to assess tax and regulatory burdens

Maintained rate decks and audited rates to identify margins on each destination and/or origin

Broadvox LLC Atlanta, Georgia

Senior Network Cost Analyst, 2012 - 2013

Senior network cost analyst part of the finance department at Broadvox responsible for carrier-to-carrier billings and interconnections. Primary focus was telecom expense management and the costs of doing business as an exchange carrier.

Served as a point of contact for a variety of vendor needs and inquiries

Approved vendor charges for payment, filing disputes when necessary, and then completed entry into the ledger

Audit procedures involved comparing costs to Customer Service Records (CSRs), Call Detail Records (CDRs), contracts, and federal and state tariffs to identify discrepancies

Maintained inventory records for dedicated services, colocation, and real estate charges

Reduce tax liabilities of company through identification of various taxes and filing of related forms

Prepared and filed monthly, quarterly, and yearly closing package of costs of goods and services which are merged with other entities and used for financial planning

HCL Technologies Business Process Outsourcing Alpharetta, Georgia

Audit Analyst, 2007 – 2011

Worked as an audit analyst performing audits and telecom expense management as a third party for a variety of carriers. Responsible for auditing millions of dollars of carrier billing of special and switched access for telco carrier clients nationwide.

Maintained a strong knowledge of telecom regulations and used expertise to reduce and control costs

Negotiated with several vendors concurrently each week to reconcile billing/inventory errors

Prepared optimization plans to create more cost efficient networks and billing arrangements for clients

Audited tax liabilities and advised clients on how to reduce their burdens saving

Organized and led the process and training of employees for duties moved off-shore from US

Education

The University of Georgia, 2004-2007 Athens, Georgia

Terry College of Business, Bachelor’s of Business Administration, Economics

Contact this candidate