Customer Service Manager
Resume:
Yasar Bilal
Chicago, IL *****
United States
Phone: 773-***-****
Email: ********@*****.***
To Whom It May Concern,
In the response of career opportunity at, BIL-Force Inc., I am delighted to have my resume for your perusal.
Throughout my experience, dedication and education, I have gained a reputation of being hard working and ambitious. I feel confident that with these skills and my work experience, I can be a significant value addition to our company.
I would greatly appreciate the opportunity to meet with you and further discuss my qualifications and experience.
Thank you for your time and kind consideration.
Respectfully yours,
Yasar Bilal
Yasar Bilal
1016 W Balmoral Ave ● Chicago, IL 60640 ● Phone: 773-***-**** ● Email: ********@*****.***
Objective
To obtain a full time position in the field of banking beginning May 2015. Be a part of a growing company where I can enhance my skills independently and as a team player to progress within the company to achieve given goals on a daily basis in the best possible manner.
Education
Northeastern Illinois University
Bachelor of science in Finance Graduation – May 2015
Experience
Express Auto Finance: January 2015 – April 2015
Finance Internship
Assisted in developing risk assessment and business impact analysis of loan portfolios.
Auditing repossessions, paid loans, credit scores, prior repossessions, insurance coverage, and civil judgments.
Provided assistance in underwriting process, as the loan servicing department evaluated clients and vehicles for potential loans.
Ensured validity of employment applications, insurance coverage, GPS installation and properly signed applications and documents.
McDonalds July 2012- November 2014
Assistant Manager
Demonstrated leadership abilities, good communication skills, self-motivated and strong focused on customer service.
Managed and controlled funds and cash operations.
Conducted orientation and arranged training for new and existing employees.
Consistently met and exceeded management goals on monthly basis by at least 5-10%.
Ability to multi-task and maintained composure during peak hours and remained courteous at all times.
Maintained a safe and secured working environment for customers and employees.
Assisted with store opening and closing activities including made bank deposits.
BP p.l.c. September 2008 – May 2012
Store Manager
Managed and controlled all funds and cash operations.
Proceeded accounts receivable and payables.
Analyzed budget; monitored, verified and reconcile expenses against revenues.
Maximize store sales by directed and assisted team members with merchandising programs, provided Information and recapping promotional activities.
Determined inventory to carry or to discontinue based on market trends, research, and customer preferences.
Skills
Proficient in Open Office (Similar to Microsoft Excel)
Proficient in Microsoft Office
Proficient in Microsoft Access
Proficient in Outlook and Project Explorer
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