Manager Customer

DAVID BOCZEK

** ********* *****, ***********, **, 843-***-****/*******@*****.***

OBJECTIVE

TO GAIN MEANINGFUL EMPLOYMENT WHERE I WILL BE ABLE TO BEST USE MY EXPERIENCE, ABILITIES, AND TALENTS TO BE AN ASSET TO THE ORGANIZATION.

EXPERIENCE

6/4/2012 TO PRESENT

GLASSPRO/PITSTOP

MT. PLEASANT, SC

SERVICE WRITER

GREET CUSTOMERS AND TAKE THEIR SERVICE REQUESTS. ASSIGN REPAIR ORDERS TO TECHNICIANS.

MONITOR THE PROGRESS OF THE REPAIRS AND KEEP CUSTOMER INFORMED OF THE PROGRESS.

ORDER PARTS FROM VENDORS AND INSURE THAT THEY ARE PUT ON THE WORK ORDER AND BILLED PROPERLY.

STOCK THE PARTS DEPARTMENT AND MANAGE THE INVENTORY, AND MONITOR THE COST OF PARTS AND SUPPLIES.

1/2/2012 TO 6/1/2012

HONEST-1 AUTO CARE

LADSON, SC

GENERAL MANAGER

RESPONSIBLE FOR THE DAY TO DAY OPERATIONS OF AN AUTOMOTIVE REPAIR FACILITY.

GREETED AND ASSISTED CUSTOMERS, SUPERVISED TECHNICIANS, INSURED THAT ALL CUSTOMER REQUESTS WERE RESPONDED TO.

MAINTAINED COMMUNICATION WITH VENDORS, SUPPLIERS, AND INVENTORY PROVIDERS.

INSURED ALL END OF DAY REPORTING WAS ACCURATE AND COMPLETE.

6/14/2010 TO 12/29/2012

GLASSPRO/PITSTOP

MT. PLEASANT, SC

SERVICE WRITER/OIL BAY GREETER

GREETED CUSTOMERS, ADVISED THEM ON NEEDED REPAIRS IN ADDITION ON THEIR REQUESTED SERVICES.

MADE SURE CORRECT PARTS AND SERVICES WERE INVOICED AND CORRECTLY PRICED. ORDERED AND BILLED OUT PARTS FROM OUTSIDE VENDORS.

COMMUNICATED WITH OUR CASHIER WHEN VEHICLES WERE COMPLETED AND CUSTOMER WAS READY TO CASH OUT.

10/8/2007 TO 5/28/2010

MONRO MUFFLER BRAKE/ TREADQUARTERS

ROCHESTER NY

ROVING MANAGER

WENT TO DIFFERENT STORES AS NEEDED TO ASSIT THE STORE MANAGE OR MANAGE THE STORE WHILE THE MANAGER HAD A DAY OFF OR WAS ON VACATION.

RESPONSIBLE FOR THE CUSTOMER REQUESTED WORK TO BE COMPLETED ON TIME BY THE TECHNICIAN. TO MAKE SURE IT WAS COMPLETED TO CUSTOMER SATISFACTION, AND AT A FAIR PRICE.

SUGGESTED ADDITONAL PRODUCTS AND SERVICES AS NEEDED FOR CUSTOMER SAFETY AND TO HELP THEIR VEHICLE LAST LONGER.

SUPERVISED TECHNICIANS, MANAGED INVENTORY, AND OVERSAW THE DAY TO DAY OPERATIONS OF THE STORE I WAS ASSIGNED TO.

EDUCATION

COMMUNITY COLLEGE

FREDERICK COMMUNITY COLLEGE

FREDERICK, MD

ASSOCIATE OF ARTS DEGREE

REFERENCES

References are available on request.

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