XANDRA RAE GARCIA
Whittier, CA 90601
acp70o@r.postjobfree.com
OBJECTIVE
To seek and obtain a position with a corporation that offers the opportunity to advance and utilize the communication and personal skills I have attained.
SUMMARY OF QUALIFICATIONS
Ability to relate to people at any level of management.
Resourceful problem-solver with successful track record in supervisory position.
Solid written and oral communication strengths with bilingual English and Spanish skills.
Proficient on MS Word, Excel Power Point and LAN System
EDUCATION
1984 El Rancho High School General Study Pico Rivera California
1992 Bryman School Medical Assisting Rosemead California
PROFESSIONAL EXPERIENCE
2009 – 2014 Property Damage Adjuster, Workmen’s Auto Insurance Company
Investigate, evaluate and settle personal non-standard auto, bodily injury, PIP & Med Pay claims.
Investigating moderate to complex coverage issues.
Recovered thousands of dollars by recognizing subrogation potential and referring in a timely manner
Management of caseloads ranging from 95-175 all while providing excellent customer service to policyholders, claimants, vendors and providers.
Reduction of leakage by completing thorough and timely investigations while adhering to Best Practices and Department of Insurance guidelines.
2008-2009 Deputy Sheriff Trainee, County of Los Angeles Sheriffs Department
Exercises independent judgment in dealing with dangerous or unusual situations, exercising safety practices and procedures, Works well under stress, handled risk reports to the assigned Sergeant or Lieutenant.
Dispatching, sending out broadcasts, search & seizures, law of arrest, defensive tactics, physical fitness, firearm training and writing crime reports on all classification of crimes
Communication with the community and customer relations responsible for administration duties of the Sheriff’s Department
2005-2008 Property Damage Supervisor, Hertz
Supervised 12 individuals in the property damage, clerical and administrative departments.
Directed, trained and evaluated both claims and administrative personnel in their performance and/or tasks.
Strong analytical skills and ability to prioritize issues and initial appropriate response with minimal supervision
2001-2005 Property Damage Adjuster, Safeway Insurance
Investigate, evaluate and settle personal non-standard auto claims
Investigating moderate to complex coverage issues.
Recovered thousands of dollars by recognizing subrogation potential and referring in a timely manner
Management of caseloads ranging from 50-75 all while providing excellent customer service to policyholders, claimants, vendors and providers.