Customer Service Administrative Assistant

Deborah Hoffman

*****************@*****.***

***** ******** *** * ************, FL 32223

904-***-**** home

904-***-**** cell

PROFESSIONAL SKILLS SUMMARY

Administrative & Office Services Professional well respected for ability to take initiative,

multi task and manage projects. Excellent organizational, communication and customer

service skills. Attentive to detail, able to quickly and effectively prioritize to meet deadlines,

and an independent thinker. PC Proficient with Microsoft Office Suite (Word, Excel,

PowerPoint) and other specialized software products.

PROFESSIONAL EMPLOYMENT

EVEREST UNIVERSITY Orange Park, FL 2007 to Present

Sr. Administrative Assistant

Work directly with the Campus Present and other Sr. Managers to assist with a wide rabge

of business functions. Process all timekeeping records for exempt, non exempt, part time

and contract employees. Liaison between Corporate HR Department and all employees

working at local campus. Maintain office supply levels. Handle all facilities issues including

maintenance, utilities and security. Coordinate staff and student activities to include

Graduations, Student Appreciation, staff meetings, luncheons, picnics and Holiday Party.

Process expense reports and coordinate travel when necessary. Negotiate and monitor

contracts for outside vendors. Track all budget expenditures. Handle all credit card

purchases and reconcile monthly statements. Conduct Internet research. Maintain

confidential employee records.

COLOMER USA Jacksonville, FL 2000 to 2007

Purchasing Assistant/Sr. Administrative Assistant

Assisted Sr. Buyers and Purchasing Manager with arranging for transportation of incoming

components and raw materials for use on production lines. Track and prepare monthly

reports of all company owned inventory at subcontractors. Work closely with Purchasing

Agents to facilitate accurate pricing and delivery for incoming raw materials. Provide

vendors with copies of all purchase orders and work closely with them following up on all

expected delivery dates and expedite deliveries when necessary. Assist with reservations and

entertainment for visiting VIP’s, marketing managers and corporate guests. Set up quarterly

meetings for Corporate and business unit visits including presentations and catering.

ACTIVITIES

Part of Taskforce that planned and executed Colomer Vision Week 2005 culminating in a

plant and distribution center open house for 600 employees and their families

Worked directly with Purchasing Manager to set up and facilitate implementation of new

procedures for facility wide MRO program

Participated in pilot program to learn new computer program, help modify to company

needs and train remainder of employees in department

Responsible for planning and executing bi annual graduation ceremony for 100+ students

and up to 1,000 guests

Involved in planning and executing annual Community Event with attendance levels of

2,000 – 3,000 members of the community

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