Training/Human Resources Coordinator

Hanna Sheikh

Piscataway, NJ

Phone: 732-***-****

Email: **********@*****.***

SUMMARY

Results-driven professional with cross-industry experience in program coordination and behavioral development. Broad knowledge and effective implementation of best practices through the leadership of consultative experience. Proven record of executing solutions to innovate processes and maximize productivity. Consistently increased sales revenue by designing and leading trainings to develop workforce. Efficient, organized and adaptable individual with strong communication and problem-solving skills.

PROFESSIONAL EXPERIENCE

Talent Acquisition Coordinator (Temporary)

Axion LLC 4/15-5/15

Full coordination of recruitment life cycle, including applicant tracking (SharePoint), scheduling, employment verification, candidate travel and expenses (Concur), managing job postings (SuccessFactors, iCIMS), coordinating managerial assessments, compliance and coordinating onsite interview logistics

Maximized efficiency by innovating existing HR processes for expense reports and candidate assessments

Exceeded expectations in a very lean, fast-paced corporate environment

Lead Instructor

Engineering for Kids 8/14-12/14

Classroom instruction of STEM (Science, Technology, Engineering & Mathematics) education to children

Drove business by meeting with school administrators and leading negotiations for new contracts

Developed new business by designing and delivering program presentations to large school audiences

Bilingual Sales Representative

Retail Business Development, Inc. 9/13-9/14

Consistently a top sales performer for Vonage international phone service (face to face, direct sales)

Thrived in a fast-paced, highly competitive environment with high turnover

Delivered field training to new hires

Training Coordinator (Temporary)

Joule Scientific 4/11-6/11

Coordinated corporate training program by organizing and analyzing historical records of all employees throughout organization, creating role-specific IDPs

Contributed to course development by interfacing with management, SME’s and trainers

Oversaw all training logistics including scheduling, onsite set-up and ordering of training materials

Created training evaluations, tracked employee attendance and analyzed metrics, generated reports

Shipping Coordinator (Temporary)

Axion LLC 1/11-4/11

Calculated and analyzed data to ensure accurate deployment of national shipments

Daily scheduling and instruction of order requirements needed to complete shipping schedules

Prepared bills of lading and collaborated with appropriate individuals to resolve freight claims

Analyzed audit trail to provide timely and accurate inventory updates

Special Projects Coordinator (Seasonal Consultant)

Costume SuperCenter 8/10-12/10

Increased seasonal online business 17% by creating valid survey tools, evaluating user experience and working with developers to enhance website features

Gathered business requirements and collaborated across business units to quickly implement changes

Directed day-to-day customer service operations and analyzed call center metrics to streamline processes for maximum efficiency without compromising quality of service

Adjunct professor

Devry University 09/10-1/11

Taught introductory and advanced Career Development – blended learning courses

Innovated multidisciplinary curriculum to result in proven, faster than normal competency

Facilitated e-learning via video lectures, online forums and web-based assignments via LMS

Middlesex County College 9/10-12/10

Taught college-level Criminal Justice course in a state correctional facility and produced positive outcomes

Designed custom curriculum and course materials based on needs of specialized population

Executed creative solutions to engage and develop individual student performance

Bilingual MultiSystemic Therapist

Community Solutions, Inc. 10/08-07/10

Trained families of adolescents with severe problems on how to create positive behavioral changes

Trained caregivers how to effectively implement interventions and achieve results

Achieved highest quarterly outcomes for quality and effectiveness of treatment (company-wide)

Program Coordinator

Spectrum Healthcare, Inc. 6/06-10/08

Spearheaded government grant project and obtained $25,000 grant by fully designing new program

Forged partnerships with government agencies to maintain funding and develop new business

Led facilitation of daily didactic and therapeutic groups

Territory Sales Manager

Elizabeth Arden International 9/02-12/06

Achieved +100% sales increase in first year and consistent annual growth thereafter

Trained and managed seasonal sales teams (4-20 employees) for multiple retail locations

Managed customer service, employee scheduling, merchandising and inventory

Human Resources Administrative Assistant

CompUSA 3/99-06/02

Coordination of recruitment process- Applicant screening, tracking (Taleo), interview scheduling

Administration – Employment verification, onboarding documentation, tracking performance reviews

Compliance - Employee records, advised employees on HR policies and procedures

EDUCATION & CERTIFICATIONS

The City University of New York - John Jay College of Criminal Justice

Master of Arts - Forensic Psychology (via accelerated dual-degree scholarship program)

Bachelor of Arts - Forensic Psychology (GPA: 3.97 on 4.0 scale)

Extensively presented master thesis project at universities across the U.S.

Global Leadership College

TESOL – Teacher of English to Speakers of Other Languages

International teaching certification – English as a Second Language

MST Institute

Multisystemic Therapy Certification

COMPUTER SKILLS

Advanced proficiency in MS Office (Word, Excel, PowerPoint, Outlook)

LMS – Blackboard and PeopleSoft (Quick grasp of learning technology)

Use Case Management Software - MS Visio, Axure, Enterprise Architect, Rational Requisite Pro, Agile

MS SharePoint and Publisher, SuccessFactors, iCIMS, Taleo, Concur, Blue Jeans/Video conferencing

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