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Customer Service Sales

Location:
Toronto, ON, Canada
Posted:
June 12, 2015

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Resume:

E-MAIL - acp6tu@r.postjobfree.com

** ********** ***** • BROOKLIN ONTARIO L1M 0E3 • PHONE 905-***-****

ADAM J. HUTCHINGS BDES.

OBJECTIVE

To use my gained experience together with my design education in a career that emphasizes and challenges my passions.

EDUCATION

2000-2005 Ontario College of Art and Design Toronto, ON

Bachelor of Design (BDES) – INDUSTRIAL DESIGN

Worked together and independently on projects in a creative community based setting.

Projects focused on all aspects of design and research from preliminary sketches to finished product.

Completed thesis on forward-looking technologies for urban use in the spring of 2004, and was showcased in shows at the Distillery District in Toronto (Rocket show 2004), and at OCAD in Toronto (virginID 2004, Grad. Show 2004)

Working knowledge of CAD programs such as:

Solidworks, Rhino, Illustrator, Photoshop, FrontPage

EXPERIENCE

2010 - Present SportChek Peterborough/Bowmanville, ON

Department Manager Footwear (2011-2013) Peterborough

* Increased sales in footwear to over $2.25 Million in 2012.

* Maintained a very high standard for training and coaching associates with a dedicated focus on Customer Service.

Department Manager Softgoods (2013-2014) Bowmanville

* Part of the team who set a new sales record for a store grand opening at over $100k in one day.

* Helped develop new associates who went on to become managers and leaders in other stores.

Atmosphere Department Manager (2014-Present) Bowmanville

* Currently the store is 108% to budget for the year and 111% to comp.

* Atmosphere is a 9K square foot store witch is connected to Sportchek but has its own identity.

Oct. 2008 – Sept. 2010 MINI Durham/Endras BMW Ajax, ON

Motoring Advisor / Sales Associate

* Helped exceed corporate target for MINI Durham sales (2009).

* Maintained a Customer Service Index average in the high 90’s.

* Was instrumental in beginning EastEnders MINI Motoring Club for MINI Cooper owners.

* Represented the Dealership and the Brand at various events – Autoshow/Burton Demo Tour/C7 Fall Tour/MINI Invasion

* 2010 sales average of 1 in 4

* Authored articles relating to MINI’s and published in MC2 Magazine

2007-2008 Sportmart Oshawa, ON

March 2008 – October 2008… Soft Goods Manager

October 2007 – March 2008… Sales Associate

* Tasks include ensuring sale preparation is completed, department in order, and all prices correct.

* Responsible for merchandising goods as well as ensuring flyer items were featured.

* Instrumental in helping Oshawa achieve consistent Gold Star status.

* Performance driven to achieve Top 10 status in District 8 for sales.

* Assisted in Hiring/Training/Coaching/Feedback/Performance Reviews of new staff.

* Key player in YTD Sales Improvement of 112%, Close Rate 107%, IPC 107%, and Dollars/Customer 111%

2004-Present AJHdesign Toronto and Area, ON

Freelance Designer/Writer

* Business card and coupon design for CONPRO (rapid prototyping)

* Logo and card design for CYCLEBOOST™.

* Flyer/Website/Coupon design for The Soccer Connection.

* Logo’s for SOMC (Southern Ontario Mini Club) “MINI’S ON THE RATTLER”, “CANADIAN MINI OWNERS CLUB”

* ‘White Nuckle Motoring’ Swag Shop.

* 2010 logo for residences of “Harmony Place, Brantford, Ontario”

* Canadian Correspondent and Columnist for MC2 (The MINI Magazine)

1996-2008 The Soccer Connection Ajax/Cobourg, ON

Manager /Sales /Promotions

* Responsible for overall store appearance.

* Public Relations to tournaments, photo days, festivals, club days, etc.

* Formal Relations with clubs, company reps., team captains, promos, etc.

* Instrumental in the success and growth of ‘The Coaches Show’

* Improved the appeal of store flyers, website, and advertising.

* Built and maintained relationships with suppliers.

PROFESSIONAL DEVELOPMENT

First Aid Training Certificate (renewed) March 2015

WHIMIS 2010

A LITTLE ABOUT ME

I am a positive thinker and possess keen motivation and leadership skills. I can adapt to any situation with a calm demeanor and precise action. I have great visualization skills, and with my experience I feel I can be an asset to any team. I always strive to do the best in whatever I am tasked to do.

Adam J. Hutchings

E-MAIL - acp6tu@r.postjobfree.com

98 SHREWSBURY DRIVE • BROOKLIN ONTARIO L1M 0E3 • PHONE 905-***-****

REFERENCES

Shawn Cochrane, Safilo Canada. 905-***-****

Erik Dichoff, SGM Sportchek Oshawa. 905-***-****

Heather Orlermans, DSM Sportchek Bowmanville. 289-***-****

Kevin Matthews, SGM Sportchek Bowmanville. 905-***-****

Andrew Wells, Durham Business Outsourcing Ajax. 905-***-****

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