Test manager, test lead

JAY ARSENIO T. PAMILACAN

** **. ******* **., **. Joseph Subd. Pulanlupa II, Las Pinas City, Philippines

Phone number: +639*********

************@*****.***

An accomplished software QA test manager with 11 solid years of IT experience specializing in software QA testing and test management of all test phases with highly significant experience in backend software development, business analysis and application support.

Summary of Qualifications

• 11 years of overall experience working as an IT professional with specialty in QA software testing and management

• 5 years of test leading experience and 4 years of test management experience. I have been able to manage different teams of testers ranging from 2 up to 16 individuals. My primary tasks as a test manager are:

• Test resource and people management

• Test project management (estimation, resource allocation, metrics generation and analysis etc)

• Defect Management and Quality Assurance

• Provide management support and guidance to the test leads of the different teams

• Subject Matter Expert and main contact of communication for test related matters

• Responsible for the creation of test strategies that would fit the project requirements, ensuring that these are agreed upon and signed off by the stakeholders and managing the implementation of the plan

• Responsible for the continuous improvement and innovation of test process and standards and ensure that these would be followed by the impacted teams

• Analysis and implementation of the latest test tools in the industry to the projects handled

• Participates and cooperates with the broader QA community

• Prince 2 Project Management foundation certified (Projects in Controlled Environment)

• Possess expertise on all major testing phases (component testing, assembly testing, product testing, user acceptance testing, performance testing, operational readiness testing)

• Has expert knowledge of the testing methodologies and process

• Has solid understanding and experience on Waterfall, Agile and V model SDLC and process improvement methodologies that supports these SDLC like CMMI and ISO

• Has thorough experience as a business analyst and involved in requirements gathering, creating business process designs and detailed designs, conducting status calls for onshore and offshore teams and coordinating with the customers during the user acceptance testing

• Skilled at backend development and ETL using SQL server, Sybase and Pervasive

• Possess expertise in operations maintenance and has worked in the United States to directly manage operations and coordinate with the needs and demands of customers

• Projects handled focused on equity funds management, financial services, payroll and HR applications and corporate citizenship

• Notable experience on automated testing using HP Quick Test Pro, Selenium, Rational Functional Tester, Rational ClearQuest, Hexawise, Beyond Compare and UltraEdit

Work Experience

September 2014 – Present

Company: Orbium Inc.

Testing Team Lead

• Manage software testing of applications based on SQL, Oracle PL SQL, Java and Eclipse platforms

• Perform testing on the internal applications for Security and Testing tool, as well as the main banking application called Avaloq

• Involved in the Functional, Regression and Systems Integration testing

• Support the development team during their unit testing to assist on reviews for improved quality assurance

• Creates the test strategy and test approach to be implemented during the project release.

• Create and review test plans and perform test execution

• Communicates with client regarding scripts assessment, progress of work deliverables, issue if there is any

• Performed defect management and preparing and monitoring test metrics.

• Introduce process improvements on software testing

• Manage testing deliverables and ensure timely delivery of the objects.

• Facilitate and interact with the offshore and onshore team of project status conference calls

• Avaloq Certified Professional

April 2011 – September 2014

Project: Macquarie Funds Group

Company: Macquarie Offshore Ltd

Test Manager

• Manage the Manila testing team, comprised of 6 teams with maximum number of 16 individuals, which caters to both Sydney and Philadelphia test projects

• Manage the testing resource allocation and the administration of testing projects

• Testing software based on Java, Oracle, MS SQL, Sybase 15 and MS .NET 3.0 platforms as well as reports via Actuate and MS Reporting Services and ETL via Pervasive and SQL

• Initiated the implementation of testing standards and processes to the project

• Creates the test strategy and test approach to be implemented during the project release

• Oversees the test planning and test execution

• Communicates with the onshore counterparts regarding progress of work deliverables, metrics and issues encountered if there are any

• Performed defect management and tracking

• Perform test execution

• Introduced test automation for the regression testing of applications using HP Quick Test Pro and Selenium

January 2007 – April 2011

Project: CIO Equity Services and CIO Corporate Citizenship

Company: Accenture Manila Delivery Centre

Testing Team Lead

• Testing software based on MS SQL 2005 and MS .NET 2.0 platforms as well as reports via MS reporting services and MS access tools

• Lead the testing team for a vendor application upgrade integration and SQL 2005 upgrade for the CIO Equity Services project

• Lead the testing team for an initial release of an application that will handle the corporate citizenship involvement of Accenture employees.

• Creates the test strategy and test approach to be implemented during the project release.

• Oversees the test planning and test execution

• Communicates with client regarding scripts assessment, progress of work deliverables, issue if there is any

• Performed defect management and preparing and monitoring test metrics.

• Introduce process improvements on software testing

• Manage testing deliverables and ensure timely delivery of the objects.

• Facilitate and interact with the offshore and onshore team of project status conference calls

• Perform test execution

• Deliver weekly status report

• Creates and manages the testing closure memo

• Ensure that the entry exit criteria for test phase has been performed and properly checked and filled out

Application Support Team Lead

• Lead the application support team for a release on automation of board of directors equity processing and SQL 2005 upgrade

• Prepare and monitor workplan and project status metrics

• Delegate and review design, build and component test deliverables.

• Create SQL stored procedures, SQL scripts and SSIS packages

• Facilitate and interact with the offshore and onshore team of project status conference calls

• Deliver weekly status report

• Conduct user acceptance testing with the customers

January, 2009 – February, 2010 Accenture, LLP Chicago, Illinois, USA

Operations and User Acceptance Test liaison

• Manage and oversee production activities, create workplan for the activities and ensure that the workplan is implemented correctly in the production

• Made decisions and provide directions to the customers and support team on critical issues encountered in production

• Manage and coordinates user acceptance testing activities with the customers in the United States

• Supervise production jobs and monitor tickets logged by the customer groups

Business Analyst

• Gathers the requirements of the customers and creates a corresponding requirement traceability matrix for proper documentation and correct requirements mapping

• Translates the requirements to a business process design and process flow diagram

• Creates the functional design, business rule document, storyboard and mockup for the web pages and the report request form document for the reports

• Works with project managers on schedule, risk and issues and communicates this to the customers

• Provide assistance to the project teams during the release and ensure that the requirements and designs are correctly implemented

• Involved in testing prior to User Acceptance test

April, 2004 – December, 2006 Accenture Manila Delivery Centre Makati City, Philippines

Senior QA Analyst

• Oversees the test planning and test execution for assembly testing, product/functional testing and user acceptance testing

• Communicates with client regarding scripts assessment, progress of work deliverables, issue if there is any

• Creates and sends weekly status reports to project managers located on-shore

• Monitors and maintains the testing quality metrics and make sure that the actual testing effort is within the acceptable limit

• Creates the test approach for assembly testing, product/functional testing and user acceptance testing

• Creates test cycle for functional testing of front-end and backend applications

• Executes product/functional test plan for web and backend applications, verifying the correctness of the module against its functional design and requirements

• Creates and manages the testing closure memo after functional testing

• Ensure that the entry exit criteria for test phase has been performed and properly checked and filled out

Software Configuration Management testing representative

• Acts as the testing team SCM coordinator involved in implementing and ensuring that the testing objects (test plans, test approach, test results) are managed properly and are well accounted

• Ensures that the latest version of the software has been migrated in the testing environment

• Ensures that the testing tools needed for each test phase (environment checklist, audit scripts) are up to date

• Ensures that the testing team members complies with the security requirements

• Communicates with the Application Integration team and Database Administrators to make sure that the proper software version are migrated in both backend and web applicatio

Software Developer

• Skilled in MS SQL Server programming

• Involved in projects focused on re architecture of the databases and creation of ETL processing

• Created component design

• Created SQL stored procedures, DTS, SSIS, views and audit scripts

• Actively participated in design and code reviews

• Created unit/component test plans

• Prepared comprehensive test data for unit/component testing

• Participated in component design execution

• Prepared assembly test plans

• Participated in assembly test execution

• Has experience in creating RDL reports via MS reporting services

• Has experience in creating MS Access tools

• Has been trained on using COBOL

Education

2000 – 2004 Pamantasan ng Lungsod ng Maynila (PLM) Intramuros, Manila, Philippines

• Graduated with a degree in Bachelor of Science in Business Administration major in Banking and Finance

Affiliation

2007-2010 Testing Center of Excellence (TCOE) Manila Delivery Centre, Accenture Inc.

2013-present Prince2 Project Management

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