Customer Service Administrative Assistant
Resume:
Sedrique T. Ewing
*********@*****.***
McDonough, Georgia 30253
Qualifications Profile
Astute and highly analytical professional, BA Degree in Economics; enthusiastic in securing an entry-level finance or accounting position that offers professional growth and advancement within diversified areas of industry. Passionate to apply extensive kills and knowledge in improving client relations and strengthening financial operations. Additional qualifications include:
Strong ability to accurately determine needs, recommend solutions and alternatives to current situations, and cultivate longstanding customer relationships
Keen attention to detail and the capability to coordinate and provide broad-based consultative and administrative support.
Great ability to develop a strong understanding of a wide range of critical areas of the business.
Outstanding capability to collaborate cross-functionally throughout a business environment to help develop and execute new policies and procedures impacting multiple departments with a focus on budgeting and analysis of financial results.
Strong multitasking skills in competitively challenging environments
Technically proficient with MS PowerPoint, MS Excel, MS Word, MS Access, MS Publisher
OBJECTIVE To excel in any profession or assignment to the best of my ability and to better understand and eventually master the job or task at hand; Though only a beginner in the fields of Business Economics, Finance, and Accounting, I am determined to learn about every aspect of these fields and mastering many important concepts by doing research, getting involved in training exercises, and working efficiently work with others or individually in the current market. Additionally, I plan on gaining professional experience with this company and putting it to use by creating a more efficient work environment while also producing positive outcomes with everyday assignments
EDUCATION Bachelor of Arts in Economics
Clark Atlanta University Atlanta, GA August 2010-May 2014
EMPLOYMENT Administrative Assistant: Athletic Department - Clark Atlanta University
Receive and direct all incoming calls
Responsible for the distribution of the incoming correspondence
Maintain and file all office Correspondence
August 2010-April 2014
Radio Operator Maintainer- Army National Guard
April 2013-Present
Activities
Army RESERVE OFFICERS' TRAINING CORPS (ROTC) 2009-2010
Army National Guard April 2013-Present
Training Corps, Honors Program September 2010-May 2013
Initiative Leadership Excel program August 2011-May 2012
Functional Strengths
Interpersonal Relations/Customer Service
oSkilled at establishing and maintaining rapport as well as providing support to customers
o Effective at rendering assistance in identifying, evaluating and resolving problems
o Outstanding and well-developed communication and presentation skills
o Excellent ability to express and interpret knowledge and ideas clearly; capable of exchanging information in a highly effective manner
o Consistently sustain high level of professionalism and integrity in dealing with wide-range of clients and building long-term relationships at all levels within an organization
oAbility to think analytically to identify gaps and ensure completeness of requirements
Leadership and Supervision
o Highly effective application of logical and consistent judgment to decision-making processes
oExceptional talents to supervise, direct, and guide individuals and groups toward the completion of tasks and fulfillment of goals
o Excellent ability to manage priorities and facilitate others to meet deadlines, perform all duties and tasks efficiently, affectively, and to ensure that company standards are met or exceeded
REFERENCES Available upon request
PERSONAL
ATTRIBUTES
Ability to be persuasive when interacting with clients
The capability to set and achieve challenging goals while demonstrating persistence, commitment and dedication
The aptitude to grasp and master challenging concepts quickly
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