S. RAM KRISHNAN
**** **** ******** ****, #****
Jacksonville, FL 32277.
Tel: 904-***-****
*******@*******.***
EDUCATION
* Purdue University (GISMA), West Lafayette, IN: MBA
* Osmania University, Hyderabad, India: MD
* University of Madras, Madras, India: Pre-Medical Course
* St. Michael's Institution, Ipoh, Malaysia: High School (Senior Cambridge)
PROFESSIONAL EXPERIENCE
Oct 2014 - Present
Retired
Oct 2006 – Oct 2014
US Department of the Treasury (IRS), Jacksonville, FL: Contact Representative
* Tax Law: Issues involving Deductions (such as mortgage interest, medical expenses),
Credits (such as education, child tax credit) and Taxable Income
* Accounts: Issues involving tax returns, account maintenance and fraud
* Balance Due: Installment agreements for balances owed
* Pension, IRAs and Social Security
Apr 2006-Nov 2006
Jacksonville Public Library, Jacksonville, FL: PT Library Associate Senior
Dec 2002-Mar 2006
Transition period: Career Assessment - Accounting classes - MBA
Feb 1999-Nov 2002
Bank One, Columbus, OH: Chargeback Advisor
* Resolution of credit card disputes
* Special assignment: Representment Department (advanced stage in dispute process)
COMPUTER SKILLS
* MS Office, MS Word & MS Excel
ACCOUNTING
* PACE, Peoria, IL: Accounting classes
* Conversant with QuickBooks
INTERESTS
* Reading
* Travel
* History
* Cricket
* Chess