Customer Service Sales
Resume:
Ngoc Nguyen
Houston, TX, *****
********@*****.***
OBJECTIVE
To obtain a position in the company.
EDUCATION
University of Houston-Downtown, College of Business, Houston, TX
Bachelor of Business Administration in Accounting, Minor in Finance Spring.2016
Accounting G.P.A.: 3.4
Vietnam Teamwork
Tax Return Certificate May 2015
Houston Community College, Houston, TX
Associate of Arts May 2011
Overall G.P.A.: 3.82
HONORS
Dean’s List Fall 2009, Fall 2010, Spring 2011,Fall2014, Spring2015
EMPLOYMENT HISTORY
Image Engine LLC., A Willis Group US Company( On call) April 2015- present
QC clerk
Verify and insert documents needed by computer
Data entry tasks
Macy’s Inc. Company, Willowbrook, Houston, TX
Sales Associate October 2013- April 2015
Assist customers in all aspects of service by demonstrating proficient use of proprietary devices (iPad) and applications (customer service processing)
Accurately process cash in register up to $2000
Count money when opening or closing register every day of work
Report daily sales on monthly basis to assist managers with planning
Calculate inventory twice a year
Train new employees to follow procedures and brand new products
Work together with team of 3 sales associate and 1 counter manager
QT Auto, Body shop, Northwest, Houston, TX May 2012- May 2013
Supervisor Assistant
Prepared schedules, reported and recorded ticket sales, prepared deposits and reconciled bank account
Communicated with product managers and others working on paint and bumper problems
Maintained chargeback account, verified accuracy of invoices and other documents
Attention to different numbers and details on records of financial business transaction, disbursements and receipts
ACTIVITIES
Volunteer, Professional Accounting Society Spring 2015- Present
Volunteer at Vietnam Teamwork organization to file 2015 tax returns.
SKILLS
Microsoft Word, Excel, PowerPoint, and Outlook.
Fluent in English and Vietnamese
Filling Tax Return
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