Michael D. Lang

**** ********* *****

Pensacola, FL 32506

850-***-****

acp6gf@r.postjobfree.com

Professional Skills:

Altiris 6.5, 6.9, 7.x –Symantec Management Platform. Client Management Suite. Deployment Solution. Server Management Suite. Asset Management Suite. IT Management Suite.

Server 2000, 2003, 2008.

Active Directory (AD), DNS, DHCP, IIS, and other server roles.

OU, and User account creation.

Group policy creation.

Patches and updates.

Remote management.

Network security:

Intrusion detection systems (IDS) example: SNORT.

Firewall hardware/software.

Anti-virus and other malware programs.

Network audits and logs.

Computer forensics.

Disaster recovery.

Risk assessment/management.

Network infrastructure/design.

Troubleshooting and repair:

Server 2000, 2003, 2008,

Workstation computer (Win 9x, XP, Vista, 7).

Network wiring.

Office machines.

Manual writing, and group instruction.

Telecommunications:

VOIP

PBX

Multi-lined phones.

POS integration, repair, and upgrades.

Additional Skills:

I am a reliable, self-motivated employee who is a quick learner.

A mentor and/or leader that can still be a team player.

Highly detailed and organized with excellent written and verbal communication.

Ability to communicate effectively with management and non-technical staff.

Professional Experience:

KForce / Symantec Corporation / Navy: Altiris Resident Expert

Pensacola, Florida: 01/2014 – Present

Subject matter expert in Symantec Management Suites: Client Management Suite, Asset Management Suite, and Server Management Suite.

Design, implement, and document, solutions for classified and unclassified environments.

Customize the solutions, and communications, for each environment and security.

Help with sustainment of the Altiris Infrastructure.

Using advance features and scripts to setup automation of many different items within Altiris.

Helping where needed to assist the Navy in there Altiris day to day operations such as; Software, Monitoring, Inventory and more.

Cree Inc: Altiris Administrator

Durham, North Carolina: 04/2012 – 12/2013

Mentoring IT professionals, and assigning quarterly goals, so everything will finish in the allowed time.

Take care of two separate Altiris Systems for all computers world-wide, in hierarchy.

Redesign there Altiris System to correct specifications, and improve for their specific environment.

Troubleshoot and fix bugs, problems, and other items that are not working correctly.

Design and create there Patch Management Solution for patching Microsoft, Adobe, and more.

Design and create software resources for Software Management Solution.

Design and create all aspects of their Inventory Solution. This includes agent and agentless.

Design and create a world-wide deployment system with many customizations, and specifications, per region using one deployment job.

Design and create backup, restore, and PCT solutions for their customized environment.

Design and setup Server, network, printer, and more, monitoring with tasks and alerts. This includes self-healing items, and e-mail, per monitored alert.

Many automation tasks for the Helpdesk and for Server Management.

Working in a Hierarchy Altiris System for centralized management.

Many more Altiris related activities.

ITS Partners – Symantec Platinum Partner: Altiris Engineer

Grand Rapids, Michigan: 06/2010 – 04/2012

Traveled the USA for different clients from small to global (endpoints from 250 to well over 100,000.

Contact with different industries and government for on-site or remote consulting.

Experienced with troubleshooting, design, implementation, and migration engagements.

Assist clients by presentation and communication of technical product details and best practices.

Installed Client, Asset, or Server Management Suites by design with customizations.

Migration of data, computers, jobs, and tasks from an older platform to the new Symantec Suite platform.

Customizations of the Symantec Management Console and Suites to meet the client’s needs and wants.

Imaging, PC Transplant, Patching, Software Management, Inventory, Application Metering, and other managing of end point computers and servers.

Training and knowledge transfer of installed Altiris products and Symantec Management Suites.

Data Protection International: IT Director

Jackson, Michigan: 04/2010 – 05/2010

Created an IT department structure, helpdesk, call center, and network entities, were there was none.

I created policies and procedures for taking care of two separate networks.

I have experience with network security, administration, and day-to-day activities.

Write policies, manuals, and mentor IT departmental staff.

Aided in testing of software, and development.

Education and Certificates:

2014: Secret Clearance for DoD.

2014: Security+ Certificate

New Horizons, Pensacola, FL

2014: Symantec Management Certificates

Symantec, both Altiris related STS certificates

2008: Bachelor of Applied Science Degrees, High Honors (dual majors)

Davenport University, Lansing, MI

Information and Network Security

Computer Networking Technologies

1997: Diploma of Excellence

Leslie High School, Leslie, MI

Advance Studies

1997: Certificate of Completion

Capital Area Career Center, Mason, MI

Business Careers and Technologies

Data Entry

Banking

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