Post Job Free

Resume

Sign in

Test Cases Customer Service

Location:
Rancho Santa Fe, CA
Posted:
June 11, 2015

Contact this candidate

Resume:

SHEERAZ KARIM

Cell# 619-***-****

acp6fa@r.postjobfree.com

Objectives:

Professional Goals include continuing to grow in knowledge, excel in the Testing technology and utilize valuable experience for the best interest of the company through team work.

Testing expertise includes:

Over 06 years IT industry experience in Analyzing system functionality and implementation of QA testing strategy for software testing, Web/Mobile application testing and Client/Server applications testing manual as well as Selenium Web Drive Automation testing in a Java environment.

Good understanding of QA methodology, Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).

Developed test plans, procedures and methodology for testing, develop Scripts, test execution, Bug life cycle, defect discovery and characterization for Manual & Automation Testing for various applications to ensure proper business compliance.

Diverse work experience on Unit Testing, Functionality Testing, Integration Testing, GUI Testing, Performance Testing, Regression Testing, Functionality Testing, User Acceptance Testing (UAT) and Load Testing and Data Driven Test.

Web Services Testing/API testing/Back-End testing experience.

Excellent knowledge in java script developing for Selenium Web Driver with TestNG.

Working knowledge about analyzing and documenting the simple & complex business processes in Agile Scrum development environments.

Excellent working experience Back-end & front end testing with Java, HTML, Databases & SQL.

Extensive testing experience working with Android, iPhone and other devices on different browsers Firefox, chrome and safari etc.

Extensive experience about Web & Mobile application testing as well as software testing.

Execute client server based testing on web applications.

Coordinate with multiple application development, architecture, infrastructure and engineering teams for performance defect resolution.

SKILLS/ TOOLS

Operating System: Windows 7 / 2008 Server, Linux, Mac

Database: MS SQL Server 2012/2008

Languages: Java, C++, JSON, HTML, CSS, SOAP, REST

Testing Tools: Selenium Framework, WebDriver & IDE, Burp Suite, Perl, Python, Ruby

Project Methodologies: Agile, Waterfall, Scrum

Bug Management and Reporting Tools: JIRA, TestNG, MS Test Manager, TFS

Other Tools: Citrix, ALM, Mantis, Magento Enterprise, VPN, Version Control (Git), API

Mobile Environment: Android, iOS

Project Expertise: Ecommerce, Web & Mobile Applications, HealthCare, Marketing, NFC, Banking & Maintenance projects

PROFESSIONAL EXPERIENCE

CONTRACTOR: MIRUM INC. SAN DIEGO CALIFORNIA. 05/2014 –05/2015

CLIENT: VERIZON INC. & QUALQUM INC.

QA Engineer

Digitaria is a digital agency founded in 1997, owned by WPP and strategically aligned with JWT, the world’s best–known marketing communications brand. Headquartered in New York, JWT is a true global network with more than 200 offices in over 90 countries, employing nearly 10,000 marketing professionals. We share in their insights program for rich and broad consumer research, buy media at the world's largest trading desk and broadcast to customers around the world. As their partner, we act as a natural extension of their wealth of resources to deliver truly integrated and global marketing solutions for our clients including Rolex, Discover America and Nestle. Digitaria is rooted in the disciplines of design, data, marketing and technology. Through immersive experiences, transform the way brands communicate and how businesses run. www.mirum.com

Responsibilities:

Analyzed software requirement specifications (SRS) to understand the business requirements and developed Master Test Plan.

Closely work with programming, development and engineering team and product owners to develop acceptance criteria and test cases for product/build testing.

Prepare test plan, test cases and execute test cases based upon design documents.

Execute sanitary test, regression test, performance, load test, stress test, and report bug to the development team.

Attend scrum meeting and participate in walkthrough.

Experience manual testing on iPhone, Samsung & HTC mobile devices.

Participated in daily SCRUM meetings with team to check the status of ongoing SPRINT.

Prepared / Maintained / Executed Selenium Test Cases for Functional & Regression Testing.

Prepared and convert product requirements into test plans, test cases, and test scripts.

Prepare test framework and maintain testing progress in Agile method for Scrum/Sprint deploy.

Able to devise Test Strategy, review test plan, traceability matrix and ensure usage of tools for optimization.

Conduct client server based web application testing.

Conducting Daily UAT calls with Development team to get the status on the Fixes.

Responsible for weekly status updates showing the progress of manual & automated Testing.

Responsible to develop test cases and execution, planning, maintenance, and reporting.

Write root cause analysis on complex application and environment issues.

Prepare acceptance criteria with business owners to determine quality testing tiers.

Perform thorough regression testing when bugs are resolved.

Environment: Android, iOS, Windows, Linux, Java, SQL, Mac

INOTOUS INNOVATIONS INC. ATLANTA USA 07/2012- 3/2014

QA Engineer

Inotous Specialized in developing application software and hardware integration services. By using web application when a user enters into the Car Shore room he will be given a Google nexus7 tablet which has NFC app in it. We will keep some NFC tags that contain the information of that particular product so when the customer taps on the tag he will get the entire information of the product to help salesperson to explain. www.inotous.com

Responsibilities:

Analyzed software requirement specifications (SRS) to understand the business requirements and developed Master Test Plan.

Prepare and execute both Manual and Automated test scripts, executed, Analyzing performance tests and document test results and revise test cases and scripts as needed.

Maintain and support the Automation framework.

Performed browser compatibility testing on different platforms like Android and iOS.

Implementing all actions required to deploy an application performance test, including test environment configuration, test tool setup and configuration, and test data management.

Prepare test strategy, test plan, traceability matrix & ensure usage of tools for optimization.

Participated in daily SCRUM meetings with team to check the status of ongoing SPRINT.

Prepared / Maintained / Executed Selenium Web Drive Test Scripts, Test Cases for Functional and System Testing.

Execute manual testing on mobile/web multi-tier applications.

Involved in developing user stories for Agile Projects using Microsoft TFS.

Responsible for weekly status updates showing the progress of Selenium automated testing.

Responsible for Functionality testing and Regression testing of the application.

Environment: Android, iOS, Windows and Java scripting, Selenium WebDrive, Mac

VERIZON WIRELESS, ATLANATA 08/2011-06/2012

Mobile Testing Consultant

Responsibilities:

Assisting in the implementation and refinement of Agile Testing Framework and Methodology.

Partnering with client business teams to understand business objectives and integration requirements.

Assisting the client in defining an overall testing approach Agile Testing Framework for all areas of testing (Unit, Functional, User Acceptance and Performance).

Estimating the effort required to test the customer implementation of our product.

Helping customers determine what level of automation will yield benefits and where to focus their test automation efforts.

Developing automated functional and performance tests.

Designing and developing performance tests and scripts for data generation required for performance tests.

Mentoring clients successfully on how to use the testing tools with product.

Assisting clients with managing the testing process with respect to test case development and execution and issue management

Worked on Maintenance and EWP (Emergency Web Posting) releases to support online discounts, Home Page offers on Verizon wireless website.

Validated API calls: Request response, Accessories & Data Features.

Conducting Daily UAT calls with Development team to get the status on the Fixes.

Responsible for weekly status updates showing the progress of manual & automated Testing.

Environment: Windows and Java scripting, Selenium WebDrive.

Washington Mutual Banks, Fairfax, VA

QA Manual/Automation – Engineer 05/ 2009 to 07/ 2011

Washington Mutual, Inc. one of the nation's leading financial services companies and continues to serve consumers and small to mid-sized businesses through the various subsidiaries in the Washington Mutual family of companies. Our business strategy to provide a high level of personalized customer service. Commercial Market Loan Origination System (CMOS), CMOS is designed to book loans in commercial banking. It allows inputting all the information about businesses and individuals in the main application form that is tied up with number of other forms in a precise workflow. Loans are approved and then booked if all the requirements are fulfilled.

Responsibilities:

Analyze business and system requirements, manage development of specifications to create and

execute detailed test plans, and verify bug fixes.

Followed the agile methodology in all SDLC projects.

Involved in preparing test plan and test cases based on the business requirements.

Manually test each module of the application and verify against expected results.

Performed Sanity Testing & Smoke Testing manually after each build.

Created and maintained Test Cases and Test Plans in HP Mercury Quality Centre according to

the Business Requirements.

Ensured that all the Test Cases are updated along with Master Test Plan.

Conducted checking the flow of the application functionality.

Performed configuration/ compatibility and user interface testing manually.

Involved in performance testing, including the fail over testing.

Engaged in automation testing for some apps using Selenium as well.

Conducted End to end test to ensure integrity in the system.

Created Summary and Analysis reports based on results.

Analyze the online monitor and the test result, and report it during the daily meeting.

Working with Developer, Architect and QA to discuss the result of the daily performance

meeting to analyze what actually went wrong if the test did not run smoothly.

Set up the controller so we can run the performance testing using multiple boxes.

Used HP Mercury Quality Center for creating tests and logging defects.

Used HP Mercury Quality Center for bug tracking and reporting, also followed up with

Development team to verify bug fixes, and update bug status.

Participated in daily meeting to analyze the test result and the development of the projects

ACADEMIC HISTORY

B.S Engineering Mehran University of Engineering and Technology

Personal Skills

Ability to build and manage team-oriented environment.

Ability to interact with internal management team and external client contacts using strong leadership and communication skills.

Proven ability to work creatively and analytically in a problem-solving environment

Desire to work in an information systems environment

Excellent communication (written and oral) and interpersonal skills

Active team participant in an Agile/SCRUM environment

Strong knowledge of mobile native and mobile browser technologies

Deep Knowledge of Test and Tool Development Methodology



Contact this candidate