Customer Service Security Guard

Sedjro Daniel ASSOGBA

***** ******** ***** *** *** Silver Spring, MD 20904. #240-***-****

**********@*****.**

Education

Accounting Major - University of Maryland College Park, MD Jan 2015 - Present

Associate Degree in Business Administration - Montgomery College, Takoma Park, MD, Sept 2012- Dec 2014, Overall GPA 3.62 (Overall)

Fall Semester 2013 Dean's list

Spring & Fall Semester 2014 Dean’s list

Relevant Coursework: Accounting, Finance, Marketing, Business Organization, Computer Application, Business, Economics, Statistics, Mathematics …

Professional Experience

Security Guard- Securitas Security Services USA, Inc. Silver Spring MD, Nov 2014- Present

Conduct hourly patrol

Log hourly activities

Keep client’s location safe

Assist receptionists and residents when needs be

Prepared Food- Dean& Deluca, Washington DC, July 2014-November 2014

Provide Customer Service Charge Customer’s meals

Set up the Prepared Food station Market foods to customers

Answer customers' questions and concerns

Restaurant Associate/ Waiter- Riderwood Village Potomac Café/ Fireside, Silver Spring MD, June 2012-July 2014 (3 Gold Stars for Outstanding customer service)

Salad bar (Provide customer service)

Prep desserts (Cut cakes and pies. Pan cakes and fruits)

Restock beverage area (Beverage area in stocked with cups, tea bags, napkins and others)

Prep for salad bar (Cut cucumbers, peppers, eggs and more. Open canes of prunes, apple sauce…)

Bus tables (Tables and the dining area are clean and tidy)

Cashier (Key in residents’ meals)

Answer Phone (Provide good customer service at the cash register. Provide key information to beneficiary)

Skills

Customer Service & Hospitality, Security

Proficient with Microsoft (Word, PowerPoint, Excel, Access)

Bilingual in English and French

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