Key Account Executive
Experience managing a diversified business account base. In-depth success with “tough sell” scenarios, negotiating packages, contracts, and technical support services to business-to-business customers. Establish ground floor sales programs and training agendas over multi-state territories. Recruit and train professional sales teams that consistently earn record-setting company revenues. Highly regarded for executive relationship building skills. Media-quality voice and speaking talent. A professional offering an established record of sales, business development, and team leadership accomplishments that support highly competitive product lines.
Areas of Excellence
Strategic Planning Alliance Building Lead/Revenue Generation
Marketing Account Management/Retention Client Relations Sales Management
Market Development Solution-Based Selling Contract Negotiations Competitive Analysis
Professional History
Kleenhanz 2/14 – 1/15
Increase local brand awareness for all Kleenhanz products
Research competitors products strengths and weaknesses to establish value proposition
Target vertical markets to successfully implement Kleenhanz as a superior alternative to existing solution
Develop relationship and execution of distributor agreements to add Kleenhanz products to their portfolio of products
Work with internal departments to insure timely delivery of products, resolve any issues and train distributors to effectively introduce and sell Kleenhanz
Meet and exceed sales goals.
Yumi Ice Cream Inc. 2/11 – 12/13
Territory Sales Manager
Manage 200 + multi city account base for Nestle distributor of frozen food and novelty ice cream products.
Maintain relationship at store management and ownership level.
Order all product in accordance to normal sales demand and upcoming promotional sale.
Provide all current POS material and upcoming sale, POS material.
Advise key customers of supply shortage and advise as to temporary product solution.
Coordinate with operations regarding freezer repair issues.
Resolution of any product delivery issues and personality issues between delivery personnel and customer.
Grow existing base with additional product up selling.
Meet and exceed sales goals.
MD Health Card San Antonio, Texas 12/08 – 2/10
Conceptualized and developed MD Health Card after identifying the market for an alternative healthcare product.
Launched private label medical discount service to consumers and small businesses as an economically sound alternative to costly traditional insurance.
Conducted market research as well as focus group studies to effectively design products to effectively compete in the medical discount space.
Set product pricing and commission structure.
Created sales collateral that maintained regulatory guidelines.
Assisted with website design and content to provide product information and online enrollment for service.
Developed training program and manual for independent sales representatives.
Recruited and trained independent sales representatives to properly represent the service.
BSG Clearing Solutions San Antonio, TX 1/08 - 10/08
Business Development Manager
Bill2Phone, an alternative form of payment processing for digital content merchants and service providers which allows consumers to remit payment for services via their land line bill.
Responsible for relationship building, product presentation, contract negotiations and securing contract.
Coordinated with implementation team to facilitate smooth transition of merchant checkout process.
Nii Communications San Antonio, TX 11/02 - 10/07
Director of Sales/Alternate Channel
Recruited into the position as a subject matter expert for recruiting sales teams and developing sales programs. Specifically responsible for building the alternate sales channel business.
Successfully evolved the business segment within the Texas, California, Oklahoma, and Arkansas territories. Recruited, hired, contracted, and motivated up to 25 sales agents at any given time.
Personally recruited and signed 120+ top producing sales agents over position tenure.
Designed start-up programs and targeted solutions that focused on small business enterprise.
Applied strong knowledge of local exchange services (CLEC) and sales through an unbundled network element platform (UNE-P). Marketed enhanced telecom services, interconnect equipment, analog and digital internet access, broadband services, web site maintenance and support amenities.
Educated audiences on “best-value” service and product alternatives and options.
Served as authority and executive troubleshooter to the sales force and cross-functional teams. Recognized for superior problem solving talents, providing quick-turn customer resolutions that consistently earned high customer retention rate.
Crafted, negotiated, and executed partnering plans and sales strategies requiring exemplary relationship building tactics.
Participated in ongoing “brain-storming” sessions, requiring close collaboration with the marketing department to create promotional materials, attend national trade shows and other promotional events.
Provided seasoned counseling and team training to support legal and regulatory requirements pertinent to the sales of services for each state.
Established a highly successful sales channel that continues to generate multi-million dollar sales revenues for the company. Reported directly to the Senior Vice President of Sales. Company was acquired by Cleartel Communications.
US Long Distance/L.C.I./Qwest Communications San Antonio, TX 2/93 - 11/02
Southwest Region Agent Manager
Directly responsible for managing existing sales teams, while recruiting and developing new sales producers for the Texas, Oklahoma and New Mexico territories.
Managed sales agent, training, and production criteria, integrating commission and pay issues, as well as customer account, technical order or billing resolutions.
Credited with providing both the synergy and training proficiencies that resulted in a top performing sales team. Ranked with the Top 10 nationally.
Education & training
Liberal Arts Curriculum: San Antonio Community College
Corporate Telecommunications Products, Services and Sales Management Training