Quality Engineer

SONYA L. OUTLAW

*** **** ********* ****, **** Point, MS 39773 662-***-**** *********@*****.***

M

otivated, hard-working and technically skilled individual known for accuracy, attention to detail and exceptional leadership capabilities with well-developed biological science and industrial engineering background, that is backed by proven results, and solid experience.

Key Skills

Proficient experience with Microsoft Office Suite

Staff Supervision & Teambuilding

Records Organization & Management

Database Design and Project Management

ISO 9000 and ISO 14001

Attention to Detail and Accuracy

Relationship Building

Quality Control and Assembly Line Design

Excellent communication skills, both oral and written

Professional Experience

TRAM, INC - Plymouth, MI

Quality Resident Engineer, 06/12 to Present

Monitors day-to-day factory floor activities at the Toyota Motors Mississippi facility.

Serves as a quality liaison to customers

Initiates the root cause investigation of suspect defective parts

Assists sorting company to conduct the quarantine and testing of possible defective parts

Performs daily quality audits of Tokai Rika supplied parts

Submits 5 why analysis for approval

Gathers necessary data to perform 8D analysis

Updates PPAP documents

Reviews trial parts with customers

Provides line and production floor support

Negotiates PPM reduction and QPR cancellation

MAX HOME, LLC - Fulton, MS

Production Engineer, 11/10 to 06/12

Performed a variety of research and development task, including planning and coordinating production engineering processes on a daily basis to produce high quality products.

Set production rates using time and motion studies

Provided engineering support for production activities to ensure maximum production

Evaluated current production activities and made recommendations for improvements

Developed operating instructions and equipment specifications for production activities

Stayed current with product specifications, engineering technology, and production processes

Served as a member of the Safety Committee

CELLULAR SOUTH, INC- West Point, MS

Account Service Representative, 01/08 to 11/10

Assisted customer’s needs in a retail setting and maintained customers satisfaction.

Provided customers with in-house servicing and repair of company’s wireless devices

Reconciled cash for daily deposits

Conducted the troubleshooting of systems components due to mechanical system and software failures

Assisted in sales of company products

Provided customers with help in resolving account issues

WEST POINT PUBLIC SCHOOL DISTRICT – West Point, MS

Substitute Teacher, 02/07 to 05/07

Organized and prepared lesson plans that met the physics curriculum.

Implemented learning techniques to promote quality performance in both academic and social behavior

Performed conflict resolution skills along with problem solving on a daily basis

Familiarized myself with the schools layout, classroom procedures and the emergency exit route from assigned classroom(s)

Assumed all duties of the regular classroom teacher promptly and in accordance with school rules

Maintained normal classroom routine and discipline procedures

Education

MISSISSIPPI STATE UNIVERSITY – Starkville, MS

Bachelor of Science in Industrial and Systems Engineering – 05/10

MISSISSIPPI STATE UNIVERTIY – Starkville, MS

Bachelor of Science in Biological Science - 12/06

Affiliations

Alpha Kappa Alpha Sorority, Incorporated

Sigma Alpha Lambda Honors Organization

Toastmasters International

REFERENCES AVAILABLE UPON REQUEST

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